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@Márcio Silva To help us keep the support thread separated could you please create your own thread for your question instead of posting a reply on others’ thread as it makes the thread messy and hard to read?
If you want to you can also add a reference to this thread in your newly created thread.
We would be more than happy to help you with your new thread.
Could you please temporarily use the “Default WordPress Search Engine” instead of “Inverted Index Search Engine” in the Options of the search form to know whether it works fine?
If you are still facing the issue then would you mind if I log in to your site and do a quick troubleshooting? If this is ok then could you please temporarily create an admin user account and share the account login details privately by checking the option “Set as private reply” when replying to this topic?
I searched “Australia” on your website and got the search results below, which means it displays search results on your website.
https://mentzendorff.co.uk/?s=Australia
Please advise.
Also, Please ensure you have configured a search form in the Menu Search options as shown in the screenshot below.
I’m sorry to hear about the problem you are having.
Please share the page URL from your site where the search bar is displaying so I can troubleshoot it.
Best regards,
Ivory Search SupportHave you added the “ek_customer_event_code” custom field to the “Exhibitor Kit Downloads” custom post type?
If yes, please share the page URL from your site where it is displaying.
Also, Could you please share the page URL from your site where the search bar displays so I can troubleshoot it?
You are always welcome, I’m glad I was able to help you with this matter. There is no obligation but by your kind words I wonder if I could trouble you to leave a review based on this experience here:
I’d appreciate that. 🙂
If I can further assist you, please don’t hesitate to ask.
I hope you are well today and thank you for your question.
You need to configure the search form shown in the attached screenshot to search custom fields and return the posts of the matched custom fields.
No, the cache shouldn’t affect the search, but you can test it by temporarily deactivating it.
Best regards,
Ivory Search SupportI hope you are well today and thank you for your question.
The product tags are only displayed in the AJAX search results If you enable them as shown in the attached screenshot.
Best regards,
Ivory Search SupportI hope you are well today and thank you for your question.
The Ivory Search plugin does not control those sort order buttons.
Best regards,
Ivory Search Support
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