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  • in reply to: Want to display search result in same page ? #21417
    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,825

    I hope you are well today and thank you for your question.

    Currently, the Ivory Search plugin does not provide this functionality but I will consider implementing it in the future version of the plugin.

    In the meantime, you can achieve this by developing a custom code.

    If you are not a developer, you can consider hiring a developer to develop it. You can hire a developer from any freelance site or WordPress agency.

    You can also consider hiring me to develop it for you using the form https://ivorysearch.com/custom-work/

    Best regards,
    Ivory Search Support

    in reply to: Footer direction of results #21405
    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,825

    You can achieve this by adding the below CSS code in the Custom CSS option of Ivory Search plugin settings on the path Admin Area -> Ivory Search -> Settings -> Settings

    div#is-ajax-search-result-2399 {
        margin-top: -476px;
    }
    in reply to: Footer direction of results #21378
    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,825

    I hope you are well today and thank you for your question.

    The CSS code is website specific so Could you please share the page URL from your site where it displays so I can help you to achieve it?

    Best regards,
    Ivory Search Support

    in reply to: Custom Post Type does not work #21219
    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,825

    I logged into your website and found out that this is an issue with the Polylang translation plugin you are using because the search works fine If I deactivate the Polylang plugin as shown in the attached screenshot.

    Could you please contact the Polylang plugin support to resolve the issue?

    Attachments:
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    in reply to: Multisite install only works on One? #21194
    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,825

    Could you please share the page URL from your site where it is not working so I can troubleshoot it?

    in reply to: Custom Post Type does not work #21193
    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,825

    I don’t see any content on your shared page.

    Please advise.

    Also, would you mind if I log in to your site and do a quick troubleshooting? If this is ok then could you please temporarily create an admin user account and share the account login details?

    in reply to: Custom Post Type does not work #21169
    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,825

    I could see you have configured the search form to search the brand post types.

    I don’t see any brand posts on your website so could you please share page URLs from your website?

    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,825

    I hope you are well today and thank you for your question.

    It seems AJAX search-related issue which was previously reported in the translatepress plugin support forum as below.

    https://wordpress.org/support/topic/translatepress-ajax-search-results-not-working/#post-13269225
    https://wordpress.org/support/topic/no-search-result-found-when-translating/#post-16973601

    Could you please contact the translatepress plugin support to know whether you have to configure any plugin settings to make the AJAX search work?

    Best regards,
    Ivory Search Support

    in reply to: Search is not working #21130
    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,825

    I hope you are well today and thank you for your question.

    I visited your shared website and the search works fine on it as below.

    https://e-magnetsuk.com/?s=kit&id=59168&post_type=product

    Please advise.

    Best regards,
    Ivory Search Support

    in reply to: Custom Post Type does not work #21098
    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,825

    I hope you are well today and thank you for your question.

    Could you please share your site URL where it’s happening so I can troubleshoot it?

    Also, please temporarily use the “Default WordPress Search Engine” instead of “Inverted Index Search Engine” in the Options of the search form to know whether it works fine.

    Best regards,
    Ivory Search Support

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