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  • October 10, 2025 at 6:55 PM in reply to: PHP version supported #26310
    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,824

    I hope you are well today, and thank you for your question.

    The Ivory Search plugin supports PHP version 5.2.4 or higher.

    It supports all the latest PHP versions so you don’t have to worry about it.

    Could you please share me the screenshot of the screen where you get Compatibility Checker warning message so I can help you?

    Best regards,
    Ivory Search Support

    October 9, 2025 at 1:48 PM in reply to: Search box #26299
    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,824

    The issue is resolved in the latest released plugin version 5.5.12 so please update the plugin to the latest version on your website.

    September 24, 2025 at 6:12 PM in reply to: I cant put my key into my profile #26182
    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,824

    You have to develop custom code to add pages that don’t have the meta.

    September 18, 2025 at 2:37 PM in reply to: Fuzzy Matching #26102
    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,824

    Sorry, currently there is no other option.

    September 17, 2025 at 5:53 PM in reply to: Fuzzy Matching #26089
    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,824

    I hope you are well today, and thank you for your question.

    The fuzzy matching only works for starting or ending missing characters.

    Please try using synonyms as described below.

    Synonyms Words Search

    Best regards,
    Ivory Search Support

    September 16, 2025 at 7:58 PM in reply to: I cant put my key into my profile #26068
    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,824

    Please try using the below code and change the “meta_key_name” in the code.

    
function func_is_pre_get_posts( $query ){
      $query->set( 'meta_key', 'meta_key_name' );
}
add_action('is_pre_get_posts', 'func_is_pre_get_posts');
    September 12, 2025 at 5:50 PM in reply to: Replacing default WordPress searchform on results page #25998
    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,824

    Hi André,

    I hope you are well today, and thank you for your question.

    You can control the functionality of the default search form from the path below.

    Admin Area -> Ivory Search -> Search Forms -> Default Search Form

    Best regards,
    Ivory Search Support

    September 9, 2025 at 5:10 PM in reply to: I cant put my key into my profile #25962
    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,824

    Could you please tell me where you have used the below code on your website?

    Order of results in Ajax search

    You have to change the “meta_key_name” in the above code.

    September 5, 2025 at 5:50 PM in reply to: I cant put my key into my profile #25926
    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,824

    I logged into your website, and it seems the meta_value_num option is changing the search order as shown in the attached screenshots.

    Please note that the sorting will be alphabetical which is fine for strings (i.e. words), but can be unexpected for numbers (e.g. 1, 3, 34, 4, 56, 6, etc, rather than 1, 3, 4, 6, 34, 56 as you might naturally expect).

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    September 3, 2025 at 8:02 PM in reply to: I cant put my key into my profile #25910
    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,824

    My IP address is as below.

    IPv6: 2405:201:100f:f80d:3bda:f90e:a432:90c6
    IPv4: 49.36.51.111

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