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This seems your site specific issue.
Would you mind if I log in to your site and do a quick troubleshooting? If this is ok then could you please temporarily create an admin user account and share the account login details privately by checking the option “Set as private reply” when replying to this topic?
I hope you are well today and thank you for your question.
Are you using any cache on your website?
If yes then could you please clear and temporarily deactivate the cache and check whether everything works fine?
Best regards,
Ivory Search SupportYou have to reset all the search forms and just delete the index If you are using it on your website.
Sorry to hear about the problem you are having.
I have tested it on my test site and it’s working fine for me using the latest version of the plugin.
Could you please try resetting the search form by clicking on the Reset button?
If the issue persists then you can resolve the Max Execution Time Error as described below.
https://wpastra.com/guides-and-tutorials/wordpress-max-execution-time/
Best regards,
Ivory Search SupportI hope you are well today and thank you for your question.
Please try resetting the search form and recreating the index and if everything works fine then reconfigure the search form.
Best regards,
Ivory Search SupportI hope you are well today and thank you for your question.
We can achieve this by developing CSS code.
Could you please share your site URL where it’s displaying so I can help you to achieve it?
Best regards,
Ivory Search Support
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