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  • August 9, 2023 at 4:26 PM in reply to: Synonyms no longer working #17252
    Ivory Search
    Keymaster
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    • Replies: 1,824

    It seems this is how it works on your shared website as shown in the attached screenshots.

    You don’t need to say sorry and If I can be of any assistance please don’t hesitate to ask.

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    August 7, 2023 at 6:05 PM in reply to: Synonyms no longer working #17212
    Ivory Search
    Keymaster
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    Yes, you are right.

    August 7, 2023 at 4:34 PM in reply to: How to Include Plurals of words in Search Results (English Langauge) #17210
    Ivory Search
    Keymaster
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    I hope you are well today and thank you for your question.

    You can achieve this by configuring the search form as shown in the attached screenshot.

    Best regards,
    Ivory Search Support

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    August 4, 2023 at 2:06 PM in reply to: Synonyms no longer working #17176
    Ivory Search
    Keymaster
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    No, as per the documentation, it should order by search terms in the following order:
    First, whether the entire sentence is matched.
    Second, if all the search terms are within the titles.
    Third, if any of the search terms appear in the titles.
    And, fourth, if the full sentence appears in the contents.

    August 4, 2023 at 1:17 PM in reply to: Change text: search results for: #17175
    Ivory Search
    Keymaster
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    • Replies: 1,824

    I hope you are well today and thank you for your question.

    It is displayed by the theme that you are using on your website so please contact the theme support to change it.

    Best regards,
    Ivory Search Support

    August 4, 2023 at 1:00 PM in reply to: Search button Alignment to the center of the line #17174
    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,824

    You can achieve this by adding the below CSS code in the Custom CSS option of Ivory Search plugin settings on the path Admin Area -> Ivory Search -> Settings -> Settings

    .is-menu a {
    padding-top: 50px !important;
}

#header.navi_scrolled .is-menu a {
   padding-top: 35px !important;
}
    August 4, 2023 at 12:50 PM in reply to: Hide search content on Hover #17172
    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,824

    I hope you are well today and thank you for your question.

    You can disable it by configuring the search form option as shown in the attached screenshot.

    Best regards,
    Ivory Search Support

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    August 2, 2023 at 3:02 PM in reply to: Search button Alignment to the center of the line #17135
    Ivory Search
    Keymaster
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    • Replies: 1,824

    I hope you are well today and thank you for your question.

    It is website specific.

    Could you please share the page URL from your site where it is displaying so I can help you to align it?

    Best regards,
    Ivory Search Support

    August 1, 2023 at 4:33 PM in reply to: Synonyms no longer working #17121
    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,824

    Thanks for your response – I can replicate your test, but the secondary result is second last out of all the other pages on my site. There are other far less relevant responses appearing above.

    Ordering the search results is a different thing that you can configure as described below.

    Order Search Results Posts

    Removing the synonym from the backend does not change the return of the desired page, indicating that synonyms still aren’t working… I’m confused because a couple of weeks ago it was functioning so well! I don’t want to be a pain, but is there anything else to try?

    This can be due to the cache.

    Could you please give me one single example of the words from your website where the synonym is not working?

    July 31, 2023 at 6:51 PM in reply to: Synonyms no longer working #17114
    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,824

    You should use “secondary = high” and don’t enable the plugin option as shown in the attached screenshot.

    I made these changes and it started working fine as shown in the second attached screenshot.

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