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  • July 20, 2023 at 6:27 PM in reply to: conflict ivory – gravityform #17003
    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,824

    Sorry to hear about the problem you are having.

    Could you please share the page URL from your site where it is happening so I can troubleshoot it?

    Best regards,
    Ivory Search Support

    July 20, 2023 at 5:19 PM in reply to: Search button need right to left align #17001
    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,824

    I hope you are well today and thank you for your question.

    You can achieve this by adding the below CSS code in the Custom CSS option of Ivory Search plugin settings on the path Admin Area -> Ivory Search -> Settings -> Settings

    #main-menu .is-menu form.is-search-form {
    direction: rtl;
}

#main-menu .is-menu form input.is-search-input {
    border-right: solid 1px #ccc!important;
}

    Best regards,
    Ivory Search Support

    July 20, 2023 at 4:46 PM in reply to: Synonyms no longer working #16994
    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,824

    Sorry to hear about the problem you are having.

    I have tested it on my test site and it’s working fine for me using the latest version of the plugin as displayed in the attached screenshots.

    Could you please share me same screenshots so I can troubleshoot the issue?

    Best regards,
    Ivory Search Support

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    July 20, 2023 at 4:30 PM in reply to: Search not displaying on website #16993
    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,824

    It seems the Ivory Search plugin is not active on your website so you have to first activate it and make sure that you are using its shortcode as described below.

    Display Search Form In Page

    July 20, 2023 at 4:23 PM in reply to: search results page only showing posts not pages #16991
    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,824

    I hope you are well today and thank you for your question.

    I have tested it on your shared website and saw it searches pages as shown in the attached screenshot.

    Please advise.

    Best regards,
    Ivory Search Support

    Attachments:
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    July 20, 2023 at 4:14 PM in reply to: Align Search To Right Of Top Menu #16990
    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,824

    @Mohammed Shilme To help us keep the support thread separated could you please create your own thread for your question instead of posting a reply on others’ thread as it makes the thread messy and hard to read?

    If you want to you can also add a reference to this thread in your newly created thread.

    We would be more than happy to help you with your new thread.

    July 19, 2023 at 4:54 PM in reply to: Shortcode generated text can’t be found #16962
    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,824

    I hope you are well today and thanks for posting here.

    Please try building the index from the plugin index option by enabling the “Expand shortcodes before indexing” option and using the Inverted index search engine in the search form as shown below screenshots.

    View post on imgur.com

    Best regards,
    Ivory Search Support

    July 19, 2023 at 4:48 PM in reply to: Control (ctrl) to select multiple options #16961
    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,824

    I hope you are well today and thanks for posting here.

    You have to hold down the CTRL or command button and click on the pages using the mouse that you want to select.

    Best regards,
    Ivory Search Support

    July 19, 2023 at 4:34 PM in reply to: Search bar just shows rotating circle #16960
    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,824

    Try temporarily enabling WP_DEBUG mode.

    To do this, just go to wp-config.php and include this:

    define('WP_DEBUG',true);

    You might already have a line for WP_DEBUG, so just make sure it’s set to true.

    Let me know what errors if any you are getting when you face this issue.

    July 19, 2023 at 4:29 PM in reply to: The conditions aren’t working when switching the language #16959
    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,824

    I hope you are well today and thank you for your question.

    Could you please share the page URLs from your site so I can help you?

    Best regards,
    Ivory Search Support

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