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  • July 5, 2023 at 4:25 PM in reply to: WordPress default search functionality #16757
    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,824

    The issue is resolved in the latest released plugin version 5.5.2 so please update the plugin to the latest version on your website.

    Also, I have added functionality to remove the ID from the search URL for the default search form. To do this you have to skip the ID in the search form shortcode as displayed below.

    [ivory-search id=”” title=”Default Search Form”]

    July 5, 2023 at 2:11 PM in reply to: Google Analytics 4 (GA4) no site search results #16752
    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,824

    I hope you are well today and thank you for your question.

    You have to enable Search Analytics in the plugin settings and follow the instructions provided on the page as shown in the attached screenshot.

    Best regards,
    Ivory Search Support

    Attachments:
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    July 5, 2023 at 1:51 PM in reply to: Ivory AJAX Search in Spectra Modal Form #16750
    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,824

    Thank you so much!

    July 4, 2023 at 5:40 PM in reply to: Ivory AJAX Search in Spectra Modal Form #16745
    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,824

    You are always welcome, I’m glad I was able to help you with this matter. There is no obligation but by your kind words I wonder if I could trouble you to leave a review based on this experience here:

    Click to leave a review

    I’d really appreciate that. 🙂

    And if I can be of any further assistance please don’t hesitate to ask.

    July 4, 2023 at 4:06 PM in reply to: Plugin PHP Error #16741
    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,824

    I will troubleshoot it more and try to reproduce the issue.

    In the meantime, just ignore the error but do report me If you see it anywhere on your website.

    July 4, 2023 at 3:59 PM in reply to: Ivory AJAX Search in Spectra Modal Form #16740
    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,824

    You can resolve this by adding the below CSS code in the Custom CSS option of Ivory Search plugin settings on the path Admin Area -> Ivory Search -> Settings -> Settings

    body div.is-ajax-search-details, 
body div.is-ajax-search-result {
    z-index: 9999999;
}
    July 3, 2023 at 4:45 PM in reply to: Ivory AJAX Search in Spectra Modal Form #16727
    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,824

    I hope you are well today and thank you for your question.

    Could you please share the page URL from your site where it is happening so I can troubleshoot it?

    Best regards,
    Ivory Search Support

    July 3, 2023 at 4:35 PM in reply to: Plugin PHP Error #16726
    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,824

    I couldn’t reproduce the issue on my website and couldn’t locate it on your website so I am not sure why you are getting an email containing the error message.

    Do you get this error email after a specific event?

    July 3, 2023 at 4:20 PM in reply to: Main website search disappears #16725
    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,824

    I hope you are well today and thank you for your questions.

    Yes, It is possible.

    Could you please share the page URL from your site where it is happening so I can troubleshoot it?

    Best regards,
    Ivory Search Support

    June 30, 2023 at 4:36 PM in reply to: Plugin PHP Error #16701
    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,824

    I logged into your website but didn’t see the error anywhere on it.

    Could you please tell me who is sending you the email stating the error?

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