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  • March 3, 2023 at 8:24 AM in reply to: Standard (non-Ajax) Search Results of Tags Show No Results #15238
    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,824

    Sorry to hear about the problem you are having.

    This can be a theme issue used on your site so to confirm it just temporarily use the Twenty Twenty One theme on your site. If everything works fine then it’s your site theme issue.

    Best regards,
    Ivory Search Support

    March 3, 2023 at 8:19 AM in reply to: No pagination #15237
    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,824

    Sorry to hear about the problem you are having.

    Could you please share the page URL from your site where it is happening so I can troubleshoot it?

    Best regards,
    Ivory Search Support

    March 3, 2023 at 7:33 AM in reply to: Search by Custom Taxonomies #15235
    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,824

    Please make sure that you have configured the search form setting as shown in the attached screenshot.

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    February 28, 2023 at 10:04 PM in reply to: Search results not showing as expected #15201
    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,824

    Please share screenshots and I will check whether they help me to troubleshoot the issue.

    February 28, 2023 at 10:02 PM in reply to: Search by Custom Taxonomies #15200
    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,824

    It seems you are referring to the wrong settings in the Index settings.

    Please refer to my previously shared screenshot and also read my reply.

    February 28, 2023 at 9:58 PM in reply to: Does IvorySearch really trigger the search result page? #15199
    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,824

    Please check whether there is any difference in the search results page URL.

    February 28, 2023 at 9:56 PM in reply to: Please Help With Custom CSS #15198
    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,824

    I hope you are well today and thank you for your question.

    Could you please share the page URL from your site where it is displaying so I can help you?

    Best regards,
    Ivory Search Support

    February 27, 2023 at 8:43 AM in reply to: Does IvorySearch really trigger the search result page? #15173
    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,824

    Hi Eddy,

    I hope you are well today and thank you for your question.

    The IvorySearch plugin triggers the search result page.

    Just make sure that you have not activated the plugin option as shown in the attached screenshot.

    Best regards,
    Ivory Search Support

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    February 26, 2023 at 9:30 AM in reply to: Menu search does not appear #15142
    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,824

    This can be a theme issue used on your site so to confirm it just temporarily use the Twenty Twenty One theme on your site and configure the Menu Settings. If everything works fine then it’s your site theme issue.

    February 24, 2023 at 9:12 AM in reply to: Menu search does not appear #15082
    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,824

    I don’t see any header menu in the shared settings but only the footer menu.

    Please advise how you are displaying the header menu.

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