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  • February 13, 2023 at 7:49 PM in reply to: Display of search results #14875
    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,826

    No, I can’t troubleshoot it with screenshots or PHP code because the search results page is displayed by the theme that you are using on your website and not by the plugin.

    February 11, 2023 at 8:45 PM in reply to: Text with links #14852
    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,826

    The yearbook https://sites.google.com/beechwood.kyschools.us/beechwood-yearbook/home?pli=1 is not a static page like the below page therefore it is not getting searched.

    Operations

    February 11, 2023 at 8:41 PM in reply to: search path customization #14851
    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,826

    I hope you are well today and thank you for your question.

    Currently, the Ivory Search plugin does not provide this functionality but I will consider implementing it in the future version of the plugin.

    Best regards,
    Ivory Search Support

    February 10, 2023 at 8:33 PM in reply to: Display of search results #14841
    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,826

    I hope you are well today and thank you for your question.

    Could you please share the page URL from your site where it is displaying so I can help you?

    Best regards,
    Ivory Search Support

    February 10, 2023 at 8:31 PM in reply to: Text with links #14840
    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,826

    I hope you are well today and thank you for your question.

    Sorry, I am not sure I understood your question properly so could you please describe it a bit more in detail by sharing some screenshots?

    Best regards,
    Ivory Search Support

    February 9, 2023 at 8:01 PM in reply to: Description lengh is not working #14825
    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,826

    You are always welcome, I’m glad I was able to help you with this matter. There is no obligation but by your kind words I wonder if I could trouble you to leave a review based on this experience here:

    Click to leave a review

    I’d really appreciate that. 🙂

    And if I can be of any further assistance please don’t hesitate to ask.

    February 9, 2023 at 7:58 PM in reply to: No search results #14824
    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,826

    Sorry to hear about the problem you are having.

    Does it work fine for you If you use the Default WordPress Search Engine instead of the Inverted Index Search Engine?

    Best regards,
    Ivory Search Support

    February 7, 2023 at 8:18 PM in reply to: Description lengh is not working #14800
    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,826

    I tested it on your shared website but it worked fine for me as shown in the attached screenshots.

    Please advise.

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    February 6, 2023 at 8:26 PM in reply to: Description lengh is not working #14784
    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,826

    Would you mind if I log in to your site and do quick troubleshooting? If this is ok then could you please temporarily create an admin user account and share the account login details privately by checking the option “Set as private reply” when replying to this topic?

    February 5, 2023 at 3:04 PM in reply to: No search results after PHP update #14772
    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,826

    @Artem I can see the search works fine on your website as shown in the attached screenshot.

    Please advise.

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