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  • in reply to: The search engine does not appear in the mobile menu #13714
    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,824

    I hope you are well today and thank you for your question.

    I’ve tried using the “Display Search form in site header on mobile devices” option, but this sets the magnifying glass above the 3 bars of the mobile menu and blocks it.

    Could you please tell me where do you want to display the search bar on mobile?

    Also, could you please share your site URL where it’s happening so I can troubleshoot it?

    Best regards,
    Ivory Search Support

    in reply to: No Results For Custom Post Type #13696
    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,824

    I hope you are well today and thank you for posting here.

    Is the custom post publicly searchable?

    Could you please share the page URL from your site where the search bar is displaying so I can troubleshoot it?

    Best regards,
    Ivory Search Support

    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,824

    @Ådne Hovda

    Could you please share the page URL from your site where it is happening so I can troubleshoot it?

    in reply to: No results showing up for media search #13635
    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,824

    I hope you are well today and thank you for your question.

    Please try using the default WordPress search engine as shown in the attached screenshot.

    This can be a theme issue used on your site so to confirm it just temporarily use the Twenty Twenty One theme on your site. If everything works fine then it’s your site theme issue.

    Also, This can be due to plugin conflict on your site so please try temporarily deactivating all plugins except the Ivory Search plugin and see whether everything works fine, and then enable the plugins one by one to see which plugins is conflicting if any.

    Best regards,
    Ivory Search Support

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    in reply to: add target new window to search results #13588
    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,824

    I hope you are well today and thank you for your question.

    Currently, the Ivory Search plugin does not provide this functionality but I will consider implementing it in the future version of the plugin.

    In the meantime, you can achieve this by developing custom code.

    If you are not a developer, you can consider hiring a developer to develop it. You can hire a developer from any freelance site or WordPress agency.

    You can also consider me developing it for you using the form https://ivorysearch.com/custom-work/

    Best regards,
    Ivory Search Support

    in reply to: character with accent #13568
    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,824

    You are always welcome, I’m glad I was able to help you with this matter. There is no obligation but by your kind words I wonder if I could trouble you to leave a review based on this experience here:

    Click to leave a review

    I’d really appreciate that. 🙂

    And if I can be of any further assistance please don’t hesitate to ask.

    in reply to: No search results #13567
    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,824

    Awesome great to see you got that solved.

    Please advise if you have more questions.

    Have a fantastic day!

    in reply to: search pdf content #13497
    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,824

    I hope you are well today and thank you for your question.

    Soon, I will release the PDF content search feature in the future version of the plugin.

    Best regards,
    Ivory Search Support

    in reply to: No search results #13496
    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,824

    It means the Ivory Search plugin is not causing this issue.

    Please contact your theme support to know why this is happening.

    in reply to: Can the search icon be moved up next to the Hiring button #13495
    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,824

    I hope you are well today and thank you for your question.

    You can achieve this If your theme supports a widget in the header or else you have to develop custom code to achieve it.

    If you are not a developer, you can consider hiring a developer to develop it. You can hire a developer from any freelance site or WordPress agency.

    You can also consider me developing it for you using the form https://ivorysearch.com/custom-work/

    Best regards,
    Ivory Search Support

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