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  • in reply to: Default Search Shortcode Causing Admin Panel Issue #13382
    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,824

    I still couldn’t reproduce it as shown in the attached screenshot.

    Could you please share the video of the issue?

    Also, please test whether it is a theme or plugin conflict issue as described in my previous reply.

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    in reply to: Not able to select custom fields to search #13381
    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,824

    You don’t need to add the shared custom plugin code in to the functions.php file because you can use it directly by activating it on your website.

    To speed up the search, please build the index from the plugin index option and use the Inverted index search engine in the search form as shown in the below screenshots.

    View post on imgur.com

    View post on imgur.com

    in reply to: Ajax search is not working #13380
    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,824

    I hope you are well today and thank you for your question.

    I visited your shared website and saw you added the search bar to the menu so please make sure that you have configured a search form in the Menu Search options as shown in the below screenshot.

    View post on imgur.com

    Best regards,
    Ivory Search Support

    in reply to: Activation/Use on Local Environment Only #13374
    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,824

    I hope you are well today and thank you for your question.

    You can activate the premium version on your website as described below.

    Install/Upgrade To The Pro Version

    You can sort search results by relevancy by configuring the search form option as displayed in the attached screenshot.

    Best regards,
    Ivory Search Support

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    in reply to: Search bar above the menu tab #13353
    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,824

    I hope you are well today and thank you for your question.

    Please make sure that you have not set any search form in the header and is set to None as shown in the attached screenshot.

    If it still displays for you then you can hide it by adding the below CSS code in the Custom CSS option of Ivory Search plugin settings on the path Admin Area -> Ivory Search -> Settings -> Settings

    body > #searchform {
        display: none;
    }

    Best regards,
    Ivory Search Support

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    in reply to: Default Search Shortcode Causing Admin Panel Issue #13337
    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,824

    Sorry to hear about the problem you are having.

    I have tested it on my test site and it’s working fine for me using the latest versions of the plugins as displayed in the attached screenshot.

    This can be a theme issue used on your site so to confirm it just temporarily use the Twenty Twenty One theme on your site. If everything works fine then it’s your site theme issue.

    This can be due to plugin conflict on your site so please try temporarily deactivating all plugins except the GenerateBlocks and Ivory Search plugins and see whether everything works fine, and then enable the plugins one by one to see which plugin is conflicting if any.

    Best regards,
    Ivory Search Support

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    in reply to: How to target multiple search forms using custom css? #13336
    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,824

    I hope you are well today and thank you for your question.

    You can use search form IDs in the CSS selectors as below.

    .is-form-id-1895.is-form-style input.is-search-input {
    }
    
    .is-form-id-1796.is-form-style input.is-search-input {
    }

    You can find your search form IDs on the below page.

    Admin Area -> Ivory Search -> Search Forms

    Best regards,
    Ivory Search Support

    in reply to: text color in search box #13317
    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,824

    I hope you are well today and thank you for your question.

    Please make sure that you have configured a search form in the Menu Search options as shown in the below screenshot.

    View post on imgur.com

    Then you can change the text color using the Search Form Customizer displayed on the below path.

    Admin Area -> Ivory Search -> Search Forms -> Edit Search Form -> Design -> Search Form Customizer

    Alternatively, you can achieve this by adding the below CSS code in the Custom CSS option of Ivory Search plugin settings on the path Admin Area -> Ivory Search -> Settings -> Settings

    #site-header input.is-search-input {
        color: #000;
    }

    Best regards,
    Ivory Search Support

    in reply to: Ajax finds ok, but no findings in results page #13298
    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,824

    You are always welcome, I’m glad I was able to help you with this matter. There is no obligation but by your kind words I wonder if I could trouble you to leave a review based on this experience here:

    Click to leave a review

    I’d really appreciate that. 🙂

    And if I can be of any further assistance please don’t hesitate to ask.

    in reply to: Not able to select custom fields to search #13295
    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,824

    I hope you are well today and thank you for your question.

    It seems your shared custom fields are private and by default, the plugin doesn’t search private custom fields.

    You can make it search private hidden custom fields by using the shared small custom plugin or by using the code from it.

    Best regards,
    Ivory Search Support

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