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  • in reply to: Search box is only works when I’m at my home page #12935
    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,824

    As you can see in your shared screenshot that the nivoSlider script of the dentaris-pro theme is generating an error on pages other than home page causing the Ivory Search plugin not to work.

    Please contact the dentaris-pro theme support to resolve the issue.

    in reply to: Search Results Border Width #12925
    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,824

    I hope you are well today and thank you for your questions.

    How can I shrink the border around the search result so its not so bulky?

    You can achieve this by adding the below CSS code in the Custom CSS option of Ivory Search plugin settings on the path Admin Area -> Ivory Search -> Settings -> Settings

    div.is-ajax-search-details, 
    div.is-ajax-search-result {
        padding: 2px;
    }

    Also I’ve messed around in my theme settings, and I was able to customize the search results font, but not the text actually in the box. What can I do there?

    Sorry, I am not sure that I understood your question so could you please describe it a bit more?

    Best regards,
    Ivory Search Support

    in reply to: Code Remains After Plugin Deleted #12913
    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,824

    I hope you are well today and thank you for your question.

    No code remains after deleting the plugin as the plugin is developed by following WordPress plugin development standards.

    I visited your shared website and saw only one search form in the website header as shown in the attached screenshot.

    It seems you are using a cache plugin on your website that may be temporarily caching the search form.

    Best regards,
    Ivory Search Support

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    in reply to: Search box is only works when I’m at my home page #12912
    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,824

    I hope you are well today and thank you for your question.

    Could you please share the page URL from your site where it is not working so I can troubleshoot it?

    Also, can you check the browser JavaScript console for errors when you face this issue?

    In Chrome go to “Tools -> Developer Tools” and in Firefox you can go to “Tools -> Web Developer -> Console”

    Find information about how to open the JavaScript browser console :

    http://webmasters.stackexchange.com/questions/8525/how-to-open-the-javascript-console-in-different-browsers
    http://codex.wordpress.org/Using_Your_Browser_to_Diagnose_JavaScript_Errors

    Let me know what JavaScript errors if any you are getting when you face this issue.

    Best regards,
    Ivory Search Support

    in reply to: Add actions – Search Analytics compatibility #12894
    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,824

    I have added the hook in the latest released plugin version 5.4.8.

    in reply to: Order of results in Ajax search #12883
    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,824

    I hope you are well today and thank you for your question.

    You can order it by using the meta_value in the search form options as described below.

    Order Search Results Posts

    You also have to develop some custom code to add a meta key in the search query as below.

    function func_is_pre_get_posts( $query ){
          $query->set( 'meta_key', 'meta_key_name' );
    }
    add_action('is_pre_get_posts', 'func_is_pre_get_posts');

    Best regards,
    Ivory Search Support

    in reply to: ajax search result center on page #12882
    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,824

    I hope you are well today and thank you for your question.

    You can achieve this by adding the below CSS code in the Custom CSS option of Ivory Search plugin settings on the path Admin Area -> Ivory Search -> Settings -> Settings

    div#is-ajax-search-result-32873 {
        margin-left: -85px;
    }

    Best regards,
    Ivory Search Support

    in reply to: two search boxes, why? #12770
    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,824

    You are always welcome, I’m glad I was able to help you with this matter. There is no obligation but by your kind words I wonder if I could trouble you to leave a review based on this experience here:

    https://wordpress.org/support/plugin/add-search-to-menu/reviews/?filter=5

    I’d really appreciate that. 🙂

    And if I can be of any further assistance please don’t hesitate to ask.

    in reply to: two search boxes, why? #12768
    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,824

    I hope you are well today and thank you for your question.

    Please make sure that you have not set the mobile site header search bar as described below.

    Display Search Form In Mobile Site Header

    If you still display for you then could you please share your site URL where it’s displaying so I can help you to remove it?

    Best regards,
    Ivory Search Support

    in reply to: Add actions – Search Analytics compatibility #12767
    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,824

    I will add it in the upcoming plugin release.

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