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  • August 16, 2022 at 5:10 PM in reply to: Add actions – Search Analytics compatibility #12742
    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,824

    The action is not added yet but you can directly overwrite the plugin file is-ajax-results.php and edit it.

    You can just copy and paste the plugin file is-ajax-results.php into your theme’s root folder.

    You will find the plugin file is-ajax-results.php on the below path in the Ivory Search plugin directory.

    /add-search-to-menu/public/partials/

    August 13, 2022 at 4:18 PM in reply to: when result page has just one woocommerce item… #12718
    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,824

    I hope you are well today and thank you for your question.

    Currently, the Ivory Search plugin does not provide this functionality but I will consider implementing it in the future version of the plugin.

    In the meantime, you can achieve this by developing custom code.

    If you are not a developer then you can consider hiring a developer to develop it for you. You can hire a developer from any freelance site or WordPress agency.

    You can also consider us to develop it for you using the form https://ivorysearch.com/custom-work/

    Best regards,
    Ivory Search Support

    August 3, 2022 at 8:31 PM in reply to: 404 Error search form does not exist #12608
    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,824

    I hope you are well today and thank you for your question.

    Please try changing the search form set as a header search as described below.

    Display Search Form In Site Header

    Best regards,
    Ivory Search Support

    July 31, 2022 at 10:33 PM in reply to: Show Search Icon Only In Mobile #12579
    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,824

    I hope you are well today and thank you for your question.

    Either search icon or text box is displayed on both desktop and mobile and not differently.

    Best regards,
    Ivory Search Support

    July 28, 2022 at 3:11 PM in reply to: Creating Index cannot be completed #12547
    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,824

    Sorry to hear about the problem you are having.

    I have tested it on my test site and it’s working fine for me using the latest version of the plugin.

    Please try resetting the index settings by clicking on the Reset button and reconfigure the index settings.

    Then delete and rebuild the index.

    Best regards,
    Ivory Search Support

    July 13, 2022 at 4:13 PM in reply to: Configure Searchable Content #12418
    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,824

    I hope you are well today and thank you for your question.

    This can be due to plugin conflict on your site so please try temporarily deactivating all plugins except the Ivory Search plugin and see whether everything works fine, and then enable the plugins one by one to see which plugin is conflicting if any.

    Also, This can be a theme issue used on your site so to confirm it just temporarily use the Twenty Twenty One theme on your site. If everything works fine then it’s your site theme issue.

    Best regards,
    Ivory Search Support

    July 8, 2022 at 5:54 PM in reply to: How to insert the search box in the whole mobile menu? #12386
    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,824

    You can display the search bar anywhere on your website as described on the below page in the section “Display Search Form”.

    Documentation

    July 8, 2022 at 5:48 PM in reply to: about search box style #12385
    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,824

    I have replied to your email.

    July 8, 2022 at 5:32 PM in reply to: Problem with Ajax Loader Image in Chrome #12384
    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,824

    I hope you are well today and thanks for posting here.

    Could you please share the page URL from your site where it is happening so I can troubleshoot it?

    Best regards,
    Ivory Search Support

    July 6, 2022 at 4:00 PM in reply to: How can i get products on top and blogs on bottom on every keyword search #12367
    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,824

    I hope you are well today and thank you for your question.

    You can achieve this by configuring the search form as shown in the attached screenshot.

    Best regards,
    Ivory Search Support

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