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I could confirm the issue on your website but it is working fine on my website.
This can be due to plugin conflict on your site so please try temporarily deactivating all plugins except the Ivory Search plugin and see whether everything works fine, and then enable the plugins one by one to see which plugin is conflicting if any.
Also, this can be a theme issue used on your site so to confirm it just temporarily use the Twenty Twenty One theme on your site. If everything works fine then it’s your site theme issue.
I hope you are well today and thank you for your question.
Could you please share the page URLs from your site where it is displaying and where you want to display it so that I can help you?
Best regards,
Ivory Search SupportYou are always welcome, I’m glad I was able to help you with this matter. There is no obligation but by your kind words I wonder if I could trouble you to leave a review based on this experience here:
https://wordpress.org/support/plugin/add-search-to-menu/reviews/?filter=5
I’d really appreciate that. 🙂
And if I can be of any further assistance please don’t hesitate to ask.
April 7, 2022 at 7:55 PM in reply to: How is ivory search getting it’s search results page format #11360Awesome great to see you got that resolved.
Please advise if you have more questions.
Have a fantastic day!
I visited your shared website on mobile and saw the search is working fine as shown in the attached screenshot.
Please advise.
Attachments:
You must be logged in to view attached files.I hope you are well today and thank you for your questions.
its like if i want to search “jacket” i found nothing, but if i search “ket” i found what Im looking for
Please try configuring the search form as shown in the attached screenshot.
please tell me this can be fixed. also the loading time is quite slow, takes about 30 seconds for the result come out. anyway can speed up?
To speed up the search, please build the index from the plugin index option and use the Inverted index search engine in the search form as shown in the below screenshots.
Best regards,
Ivory Search SupportAttachments:
You must be logged in to view attached files.The ajax search gives me many results! It works great! But if I press Enter, it returns me to the front-page with no results.
This can be a theme issue used on your site so to confirm it just temporarily use the Twenty Twenty One theme on your site. If everything works fine then it’s your site theme issue.
Could you please share the page URL from your site where it is happening so that I can troubleshoot it?
I would like to redirect the results to another page by default
To achieve this, you have to develop custom code.
If you are not a developer then you can consider hiring a developer to develop it for you. You can hire a developer from any freelance site or WordPress agency.
You can also consider us to develop it for you using the form https://ivorysearch.com/custom-work/
I hope you are well today and thank you for your question.
The search results page is displayed by the search.php file of the theme that you are using on your site so the plugin doesn’t control its style but your site theme controls it.
You can change the style by contacting the theme author.
Best regards,
Ivory Search SupportFor the words, it’s on a page in a text box
Is the textbox built-in content area or excerpt area or custom field?
(it’s an article created by a custom post type)
Have you configured the search form to search this custom post type?
As you can see in image 2, the search word “l’équipe” is in the title and also in the text. I tried with different words which are also in the text but the result is the same…
Could you please share the screenshots having English text and also try adding and searching plain English words such as team?
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