Forum Replies Created

Viewing 10 posts - 671 through 680 (of 1,719 total)
1 2 3 … 67 68 69 … 170 171 172

You must be logged in to create new topic or reply to the topic.

  • Author
    Posts
  • January 31, 2022 at 9:08 PM in reply to: mobile search not working #10545
    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,824

    I hope you are well today and thank you for your question.

    I visited your shared website but it is just displaying me the message “Error establishing a database connection”.

    Could you please make sure that the shared website is accessible so that I can help you?

    Best regards,
    Ivory Search Support

    January 31, 2022 at 9:06 PM in reply to: Image of search result is not the same size can you help? #10544
    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,824

    I hope you are well today and thank you for your question.

    The search results page is displayed by the search.php file of the theme that you are using on your site so the plugin doesn’t control how the images will be displayed on the search results page but your site theme controls it.

    You can change this developing custom code in the search.php file of your child theme by contacting the theme author or consider hiring a developer to develop it for you. You can hire a developer from any freelance site or WordPress agency.

    You can also consider hiring us to develop it for you using the form https://ivorysearch.com/custom-work/

    Best regards,
    Ivory Search Support

    January 31, 2022 at 9:04 PM in reply to: How to change the search box height to match menu items #10543
    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,824

    I hope you are well today and thank you for your question.

    You can achieve this by adding the below CSS code in the Custom CSS option of Ivory Search plugin settings on the path Admin Area -> Ivory Search -> Settings -> Settings

    .is-menu .is-form-style input.is-search-submit,
.is-menu .is-form-style input.is-search-input {
    height: 38px;
}

    Best regards,
    Ivory Search Support

    January 31, 2022 at 9:00 PM in reply to: Started using Cloudflare cache & v5.3 no longer shows any results #10542
    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,824

    I’m seeing intermittent failures with the search failing to show any results, just a spinning globe — clearing the CF Cache works sometimes, others not

    I should add that this is most obvious as a problem only in Safari on Mac OS X Mojave. Chrome and Opera on the same OS seems OK,

    Can you check the browser JavaScript console for errors when you face this issue?

    Find information about how to open a JavaScript browser console :

    Using Your Browser to Diagnose JavaScript Errors


    http://webmasters.stackexchange.com/questions/8525/how-to-open-the-javascript-console-in-different-browsers

    Let me know what JavaScript errors if any you are getting when you face this issue.

    January 31, 2022 at 8:49 PM in reply to: No se filtra bien los resultados de búsqueda #10537
    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,824

    I hope you are well today and thank you for your question.

    Could you please try creating a new Custom Search Form and set it in the plugin Menu Search setting as shown in the attached screenshot?

    Best regards,
    Ivory Search Support

    Attachments:
    You must be logged in to view attached files.
    January 29, 2022 at 8:54 PM in reply to: Searching keywords not showing results (‘) (&) #10518
    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,824

    I hope you are well today and thank you for your question.

    Could you please try setting Fuzzy Matching option to Anywhere as shown in the attached screenshot?

    Best regards,
    Ivory Search Support

    Attachments:
    You must be logged in to view attached files.
    January 27, 2022 at 7:21 PM in reply to: Started using Cloudflare cache & v5.3 no longer shows any results #10489
    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,824

    Please make sure that you are using the latest version of the browser and temporarily deactivate all the browser extensions.

    Also, please use the AJAX functionality only after the whole website finishes loading.

    January 26, 2022 at 8:27 PM in reply to: Search button not aligned with form (vertical direction) #10475
    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,824

    You are always welcome, I’m glad I was able to help you with this matter. There is no obligation but by your kind words I wonder if I could trouble you to leave a review based on this experience here:

    https://wordpress.org/support/plugin/add-search-to-menu/reviews/?filter=5

    I’d really appreciate that. 🙂

    And if I can be of any further assistance please don’t hesitate to ask.

    January 26, 2022 at 8:13 PM in reply to: Problem with ATTACHMENT & IMAGES SEARCH BAR #10474
    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,824

    Yes, I meant to photos.

    January 25, 2022 at 7:56 PM in reply to: Problem with ATTACHMENT & IMAGES SEARCH BAR #10456
    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,824

    I hope you are well today and thank you for your question.

    It depends on whether your theme displays thumbnails for the attachments.

    You can test it yourself on your website by using the free version of the plugin.

    Best regards,
    Ivory Search Support

  • Author
    Posts
Viewing 10 posts - 671 through 680 (of 1,719 total)
1 2 3 … 67 68 69 … 170 171 172

You must be logged in to create new topic or reply to the topic.