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  • in reply to: Post types not indexed properly #9337
    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,824

    I hope you are well today and thank you for your question.

    Could you please share the page URL from your site where the search form is displaying so that I can troubleshoot it?

    Also, please share the screenshot of the search form settings screen where you have configured it.

    Best regards,
    Ivory Search Support

    in reply to: German Language with ö ä ü ß #9321
    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,824

    I hope you are well today and thank you for your question.

    It is displaying search results for the words ‘Jörg’ and ‘Björn’ as shown in the attached screenshot.

    Please advise.

    Best regards,
    Ivory Search Support

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    in reply to: Custom Search Icon #9303
    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,824

    You are always welcome here 🙂

    in reply to: Custom Search Icon #9291
    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,824

    I hope you are well today and thank you for your question.

    To achieve this, you have to develop custom code.

    Developing custom code for custom functionality is beyond the scope of support that we provide here.

    If you are not a developer then you can consider hiring a developer to develop it for you. You can hire a developer from any freelance site or WordPress agency.

    You can also consider us to develop it for you using the form https://ivorysearch.com/custom-work/

    Best regards,
    Ivory Search Support

    in reply to: Menu search icon vertical alignment #9281
    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,824

    You are always welcome here 🙂

    in reply to: Menu search icon vertical alignment #9247
    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,824

    @navigator-media Thank you for displaying the search icon now.

    You can align it on your website by adding the below CSS code in the Custom CSS option of Ivory Search plugin settings on the path Admin Area -> Ivory Search -> Settings -> Settings

    .edgtf-main-menu ul li.is-menu {
        height: auto;
        margin-top: 8px;
    }
    
    .edgtf-main-menu ul li.is-menu a {
        line-height: 12px;
        vertical-align: middle;
        height: auto;
    }
    in reply to: Search not showing older posts #9246
    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,824

    I have replied to your email.

    Let’s resolve the issue via email support and not reply here so that we will make only one communication channel.

    in reply to: Search not showing older posts #9215
    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,824

    And I can’t share my site address currently to public. Please provide me private support access so that I can share the details. I am interested to buy the pro version. but need some clarification some issues.

    Please contact us using the search form https://ivorysearch.com/contact/

    And also there is one more issue in the search result. the search result description showing some button and breadcrumbs texts. How to hide this.

    It seems you have added them in the post content area therefore they are displaying.

    Please add the text in the Excerpt field of the posts to display in the search results.

    in reply to: Menu search icon vertical alignment #9198
    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,824

    @navigator-media Please display the search icon on your shared website so that I can help you.

    in reply to: Search not showing older posts #9197
    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,824

    I hope you are well today and thank you for your question.

    Could you please share the search results page URL and the older post URL from your site so that I can troubleshoot it?

    Best regards,
    Ivory Search Support

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