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  • in reply to: Search by hitting enter #9181
    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,824

    I am not sure exactly what you mean by “link goes out of time and I can not save it” so could you please describe it a bit more by sharing the screenshots?

    in reply to: Search by hitting enter #9159
    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,824

    Please make sure that you have configured the search form AJAX option as shown in the attached screenshot.

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    in reply to: URGENT : Ivory search can’t find a search with 2 keywords #9147
    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,824

    This can also be due to plugin conflict on your site so please try temporarily deactivating all plugins except the Ivory Search plugin and see whether everything works fine and then enable the plugins one by one to see which plugin is conflicting if any.

    If it is not plugin conflict then would you mind if I log in to your site and do quick troubleshooting? If this is ok then could you please temporarily create an admin user account and share the account login details privately by checking the option “Set as private reply” when replying to this topic?

    in reply to: Search by hitting enter #9126
    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,824

    I hope you are well today and thank you for your question.

    Yes, you can search them by hitting enter.

    Is it not happening on your website?

    If yes then could you please share the page URL from your site where the search form is displaying so that I can troubleshoot it?

    Best regards,
    Ivory Search Support

    in reply to: URGENT : Ivory search can’t find a search with 2 keywords #9125
    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,824

    This can be a theme issue used on your site so to confirm it just temporarily use the Twenty Twenty One theme on your site. If everything works fine then it’s your site theme issue.

    in reply to: Menu search icon vertical alignment #9124
    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,824

    You are always welcome, I’m glad I was able to help you with this matter. There is no obligation but by your kind words I wonder if I could trouble you to leave a review based on this experience here:

    https://wordpress.org/support/plugin/add-search-to-menu/reviews/?filter=5

    I’d really appreciate that. 🙂

    And if I can be of any further assistance please don’t hesitate to ask.

    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,824

    I hope you are well today and thank you for your question.

    That empty rectangle is displayed by the buddyboss-theme that you are using on your website so please contact the buddyboss-theme support to resolve it.

    Best regards,
    Ivory Search Support

    in reply to: Menu search icon vertical alignment #9106
    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,824

    I hope you are well today and thank you for your question.

    You can align it by adding the below CSS code in the Custom CSS option of Ivory Search plugin settings on the path Admin Area -> Ivory Search -> Settings -> Settings

    .main-navigation nav .is-menu a {
        padding: 0 10px !important;
        vertical-align: middle;
        line-height: 38px !important;
    }

    Best regards,
    Ivory Search Support

    in reply to: URGENT : Ivory search can’t find a search with 2 keywords #9104
    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,824

    Please make sure that you have configured the search form as shown in the attached screenshot.

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    in reply to: Avast blocking domain due to ivory seatch #9063
    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,824

    I hope you are well today and thank you for your question.

    There is no issue with the original plugin file.

    The file might have got affected on your server so please delete the plugin and reinstall it to get a fresh file.

    You can also get the file from the below path.

    https://plugins.svn.wordpress.org/add-search-to-menu/trunk/public/css/

    Best regards,
    Ivory Search Support

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