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Could you please temporarily use the “Default WordPress Search Engine” instead of “Inverted Index Search Engine” in the Options of the search form to know whether it works fine?
If you are still facing the issue then would you mind if I log in to your site and do a quick troubleshooting? If this is ok then could you please temporarily create an admin user account and share the account login details privately by checking the option “Set as private reply” when replying to this topic?
I searched “Australia” on your website and got the search results below, which means it displays search results on your website.
https://mentzendorff.co.uk/?s=Australia
Please advise.
Also, Please ensure you have configured a search form in the Menu Search options as shown in the screenshot below.
I’m sorry to hear about the problem you are having.
Please share the page URL from your site where the search bar is displaying so I can troubleshoot it.
Best regards,
Ivory Search SupportHave you added the “ek_customer_event_code” custom field to the “Exhibitor Kit Downloads” custom post type?
If yes, please share the page URL from your site where it is displaying.
Also, Could you please share the page URL from your site where the search bar displays so I can troubleshoot it?
You are always welcome, Iām glad I was able to help you with this matter. There is no obligation but by your kind words I wonder if I could trouble you to leave a review based on this experience here:
Iād appreciate that. š
If I can further assist you, please don’t hesitate to ask.
I hope you are well today and thank you for your question.
You need to configure the search form shown in the attached screenshot to search custom fields and return the posts of the matched custom fields.
No, the cache shouldn’t affect the search, but you can test it by temporarily deactivating it.
Best regards,
Ivory Search SupportI hope you are well today and thank you for your question.
The product tags are only displayed in the AJAX search results If you enable them as shown in the attached screenshot.
Best regards,
Ivory Search SupportI hope you are well today and thank you for your question.
The Ivory Search plugin does not control those sort order buttons.
Best regards,
Ivory Search SupportWe have some challenges as your sticky header is only displayed when we scroll up and not down so we need to develop more complex custom code.
Developing complex custom code is beyond the scope of support that we provide here.
If you are not a developer, you can consider hiring a developer to develop it. You can hire a developer from any freelance site or WordPress agency.
You can also consider hiring me to develop it for you using the form https://ivorysearch.com/custom-work/
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