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  • in reply to: How to only show results in the order of letter arrangement #8902
    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,824

    I hope you are well today and thank you for your question.

    You can try configuring the search form setting as shown in the attached screenshot.

    This setting will search the exact typed word such as “ab” and not “about” or anything else.

    Best regards,
    Ivory Search Support

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    in reply to: Problems searching image #8889
    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,824

    You are always welcome, I’m glad I was able to help you with this matter. There is no obligation but by your kind words I wonder if I could trouble you to leave a review based on this experience here:

    https://wordpress.org/support/plugin/add-search-to-menu/reviews/?filter=5

    I’d really appreciate that. 🙂

    And if I can be of any further assistance please don’t hesitate to ask.

    in reply to: Problems searching image #8880
    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,824

    I hope you are well today and thank you for your question.

    Please make sure that you have configured the search form in the Menu Search setting as displayed in this screenshot https://imgur.com/a/ai3JYCG

    Best regards,
    Ivory Search Support

    in reply to: Multiple Issues on Search Results Page #8822
    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,824

    If the issues still persist even after deactivating the Ivory Search plugin then it means this is not an issue of the plugin but your theme.

    You can consider hiring us to resolve the issues using the below form

    Custom Work

    in reply to: Multiple Issues on Search Results Page #8820
    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,824

    Sorry to hear about the problem you are having.

    This doesn’t seem the issue caused by the Ivory Search plugin but the theme that you are using on your website.

    Could you please temporarily deactivate the Ivory Search plugin and check whether you face the same issues on the search results page?

    Could you please share your site URL where it’s happening so that I can troubleshoot it?

    Best regards,
    Ivory Search Support

    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,824

    The issue is resolved in the latest released plugin version 4.6.6 so please update the plugin to the latest version on your website.

    in reply to: Uncaught TypeError: Invalid value used as weak map key #8758
    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,824

    The issue is resolved in the latest released plugin version 4.6.6 so please update the plugin to the latest version on your website.

    in reply to: Uncaught TypeError in WP-ADMIN #8732
    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,824

    Sorry to hear about the problem you are having.

    I have tested it on my test site and it’s working fine for me using the latest version of the plugin as displayed in the attached screenshot.

    Could you please share the screenshot of the issue?

    This can be a theme issue used on your site so to confirm it just temporarily use the Twenty Twenty One theme on your site. If everything works fine then it’s your site theme issue.

    Best regards,
    Ivory Search Support

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    in reply to: Photos are not showing in search results #8731
    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,824

    Ok

    Could you please share the search results page URL from your site where it is happening and also tell me step by step how to reproduce the issue on your website?

    in reply to: Photos are not showing in search results #8716
    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,824

    This can be a theme issue used on your site so to confirm it just temporarily use the Twenty Twenty One theme on your site. If everything works fine then it’s your site theme issue.

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