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The issue is fixed in the latest released plugin version 4.5.6 so please update the plugin on your website.
I hope you are well today and thank you for your question.
The plugin is tested and works fine with the elementor plugin and the default search results page. It is not tested with any other custom search results page.
You can customize the search results page with elementor as described below.
https://docs.elementor.com/article/357-customize-the-search-results-archive
Best regards,
Ivory Search SupportI hope you are well today and thank you for your question.
This happens If there is a javascript error that occurred on your website that conflicts with the plugin functionality.
Could you please share your site URL where it’s happening so that I can troubleshoot it?
Best regards,
Ivory Search SupportI hope you are well today and thank you for your question.
The shortcode content is not displayed in the search results as it may break the markup of search results.
You can develop custom code to display shortcode content in the search results by using the is_description_markup hook of the plugin declared in the below plugin file in the function description_markup on line number 542
/add-search-to-menu/public/class-is-ajax.php
If you are not a developer then you can consider hiring a developer to develop it for you. You can hire a developer from any freelance site or WordPress agency.
You can also consider us to develop it for you using the form https://ivorysearch.com/custom-work/
Best regards,
Ivory Search SupportI hope you are well today and thank you for your question.
Could you please share the page URL from your site where it is displaying so that I can help you to remove it?
Best regards,
Ivory Search SupportI hope you are well today and thank you for your question.
This is how the theme that you are using on your website displays header elements so please contact the theme support to change its sequence.
Best regards,
Ivory Search SupportI hope you are well today and thank you for your question.
To troubleshoot the issues, I visited your shared website but I don’t see any search form on it created using the Ivory Search plugin.
Could you please display the search form so that I can help you?
Best regards,
Ivory Search SupportYou are always welcome, I’m glad I was able to help you with this matter. There is no obligation but by your kind words I wonder if I could trouble you to leave a review based on this experience here:
https://wordpress.org/support/plugin/add-search-to-menu/reviews/?filter=5
I’d really appreciate that. 🙂
And if I can be of any further assistance please don’t hesitate to ask.
Thank you for sharing the site credentials.
I logged into your website and resolved the issue by editing the Ivory Search plugin code.
Could you please confirm it?
I will soon release the plugin version 4.5.6 containing a fix for the issue.
While you’re there, I’ve also noticed that the Javascript for the menu search does not seem to work, this might be a problem related to the theme?
Yes, the Traveler theme that you are using on your website generates a javascript error as shown in the attached screenshot causing the issue.
The error also occurs when I deactivate the Ivory Search plugin and click on the parent menu having sub-menu.
Please contact the theme support to resolve this theme-specific issue.
Sorry to hear about the problem you are having.
The latest WordPress 5.5 version caused jQuery issues on many websites that can be a problem on your website.
Could you please share your site URL where it’s happening so that I can troubleshoot it?
Best regards,
Ivory Search Support
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