Forum Replies Created

Viewing 10 posts - 1,461 through 1,470 (of 1,719 total)

You must be logged in to create new topic or reply to the topic.

  • Author
    Posts
  • in reply to: Search box is not working – please help! #2994
    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,824

    @John I visited your shared site but didn’t see any Ivory Search form used on it.

    Could you please share the page URL from your site where you are using it so that I can troubleshoot it?

    If you are not using it then please use it as described in the below page in the section “Display Search Form”.

    Documentation

    in reply to: "X" to close not working in menu form #2976
    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,824

    I have resolved many issues in the latest released plugin version 4.4.1 so could you please update the plugin to the latest version and let me know how it works for you?

    in reply to: [support request] Site layout breaks when searching #2962
    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,824

    Sorry to hear of the problem you are having.

    I have tested it on my test site and it’s working fine for me using the latest version of Ivory Search plugin.

    Could you please share your site URL where it’s happening so that I can troubleshoot it?

    This can be theme issue used on your site so to confirm it just temporary use the Twenty Seventeen theme on your site. If everything works fine then it’s your site theme issue.

    Best regards,
    Ivory Search Support

    in reply to: "X" to close not working in menu form #2961
    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,824

    I hope you are well today and thank you for your question.

    It seems your theme also styles it differently causing the issue.

    You can make it work by adding the below CSS code in the Custom CSS option of Ivory Search plugin settings on the path Ivory Search -> Settings -> Settings

    #masterhead .is-menu .search-close {
        right: 0;
        top: 7px;
    }

    Best regards,
    Ivory Search Support

    in reply to: Search box is not working – please help! #2921
    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,824

    I hope you are well today and thank you for your question.

    Please try resetting the search form that you are using by clicking on the Reset button.

    Best regards,
    Ivory Search Support

    in reply to: Can´t activate Ivory Search Premium #2915
    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,824

    Would you mind if I log in to your site and do some troubleshooting? If this is ok then could you please temporary share me your site log in details privately by checking the option “Set as private reply” when replying to this topic?

    in reply to: Can´t activate Ivory Search Premium #2912
    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,824

    I hope you are well today and thank you for your question.

    I checked your license details and found you are already using the license on your website jobs-near-me.com

    Where do you want to use it now?

    Best regards,
    Ivory Search Support

    in reply to: Accentuation in Portuguese Brazil #2900
    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,824

    You are most welcome here 🙂

    in reply to: Placing shortcode on homepage #2896
    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,824

    Yes I did, however, those images are loaded from an external link. Maybe that’s causing the issue?

    Yes, you are right, therefore, it is not displaying.

    I know have another search box on my home page. Called: .aws-container
    See screenshot
    I want this .aws-container to replace with your Ivory Search box.

    I understood your requirements now but you are following the wrong path to achieve it.

    It is not display using CSS code so you don’t need to edit CSS code.

    You have to edit the page and in the content area of it you will see aws shortcode that you have to replace with Ivory Search shortcode.

    in reply to: Accentuation in Portuguese Brazil #2895
    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,824

    Awesome great to see you got that resolved.

    Please advise if you have more questions.

    Have a fantastic day!

    The only problem now is aesthetic: the search result page shows an inconvenient vertical list like a sidebar.

    The search results page is displayed by the search.php file of the theme that you are using on your site so the plugin doesn’t control how the lines and its text will be displayed on the search results page but your site theme controls it.

    You can change this developing custom code in the search.php file of your child theme by contacting the theme author.

Viewing 10 posts - 1,461 through 1,470 (of 1,719 total)

You must be logged in to create new topic or reply to the topic.