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  • in reply to: [Support request] Exclude from search #2073
    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,826

    I hope you are well today and thank you for your question.

    The plugin which displays such thing is from wpwriteshare dot com

    Does it get removed if you disable this plugin?

    If yes then please contact the plugin developer to remove it from search results pages.

    Best regards,

    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,826

    I hope you are well today and thank you for your question.

    The search results page is displayed by the search.php file of the theme that you are using on your site so the plugin doesn’t control how the search result will be displayed on the search results page but your site theme controls it.

    You can change this developing custom code in the search.php file of your child theme by contacting the theme author or consider hiring a developer to develop it for you. You can hire a developer from any freelance site or WordPress agency.

    You can also consider us to develop it for you using the form https://ivorysearch.com/custom-work/

    Best regards,
    Ivory Search Support

    in reply to: Search showing 0 results #2036
    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,826

    I hope you are well today and thank you for your question.

    Where are you using the search form on your shared site?

    Could you please share me the screenshots of the plugin search form settings that you have configured so that I can troublehsoot it?

    Please try clearing and temporarily disabling the W3 Total Cache that you are using on your site.

    Best regards,
    Ivory Search Support

    in reply to: using icon rather then textbox #2011
    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,826

    I logged into your shared site and confirmed the issue which seems some type of conflict issue.

    I have resolved the issue now by adding the below CSS code in the Custom CSS option of Ivory Search plugin settings on the path Ivory Search -> Settings -> Settings

    li.is-menu.dropdown:hover > form {
        display: block;
    }
    
    li.is-menu input.assistive-text.searchsubmit {
        clip: unset;
    }
    
    li.is-menu path {
        fill: #FFF;
    }
    in reply to: using icon rather then textbox #2006
    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,826

    Yes, you can share me your site log in details privately by checking the option “Set as private reply” when replying to this topic.

    in reply to: using icon rather then textbox #1999
    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,826

    That type of dropdown search form only works in the menu so could you please display it in the menu so that I can help you to change search Icon solor to white and make it work?

    in reply to: using icon rather then textbox #1997
    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,826

    I hope you are well today and thank you for your question.

    Yes this is possible to achieve by setting search form style to Dropdown as described in the below documentation.

    Change Menu Search Form Style

    Best regards,
    Ivory Search Support

    in reply to: Search is not working for partial words #1993
    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,826

    I hope you are well today and thank you for your question.

    Please make sure that you have configured the search form Fuzzy Matching option to Whole and enable the Keyword Stemming as described in the below plugin documentation.

    Fuzzy Matching Search

    Keyword Stemming Search

    Best regards,
    Ivory Search Support

    in reply to: Newest update disables scroll bar on front end #1973
    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,826

    You are most welcome here 🙂

    in reply to: Newest update disables scroll bar on front end #1969
    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,826

    This is your theme specific issue.

    You can resolve this issue by adding the below CSS code in the Custom CSS option of Ivory Search plugin settings on the path Ivory Search -> Settings -> Settings

    body.ilovenews {
        overflow: visible;
    }
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