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Sorry to hear of the problem you are having.
Could you please share me the screenshots of the screen where you are using it and also share me page URL from your site where it is not displaying so that I can troubleshoot it?
Does it work fine if you add shortcode sirectly in the page content area without using Elementor?
Best regards,
Ivory Search SupportHi StyleDahlia,
I hope you are well today and thank you for your questions.
I got the search button to show up but it is under my main menu not off to the right like I want it. How do I move it there?
It displays depending on how the theme you are using on your site styles it.
Could you please share me your site URL where it’s happening so that I can troubleshoot and resolve it?
Also, I want the search to show up as just the spyglass then when you click a white box pops up for the search. How do I make this happen
You can achieve this by using popup form style in the menu search settings as shown in the attached screenshot. This option is only avalaible in the premium version of plugin.
Best regards,
Ivory Search SupportHi Jose,
Sorry to hear of the problem you are having.
I hope you are well today and thank you for your question.
We will definately resolve this issue.
Could you please tell me how you have added this search form shortcode in your site header?
Also does it work fine if you add it in the page content?
Best regards,
Ivory Search SupportOk then in the future if you use the plugin again then please make sure you are using latest version of Ivory Search plugin https://wordpress.org/plugins/add-search-to-menu/
And we are alays here to help you if you face any problem.
Have a fantastic day!
Thank you for sharing site credentials.
I logged into your site and saw the settings of “online Town Hall forum” search form which you have configured correctly.
I tested searching using “online Town Hall forum” search form and it returns post, matching the post comments content with searched terms.
If you want to display comments content in the search results instead of posts then you have to edit search.php template file of Verbosa theme that you are using on your site as the theme generates search results page and not Ivory Search plugin.
Hi Danielle,
I hope you are well today and thank you for your question.
The plugin provides option to search within particular post and its comments content but not by particular commenter.
I saw messages communicated with you on email.
If you have configured the search form such way and still not getting result then as requested earlier would you mind if I log in to your site and do some troubleshooting? If this is ok then could you please share me your site log in details privately by checking the option “Set as private reply” when replying to this topic?
Also please tell me where on your site you are using search form.
Best regards,
Ivory Search SupportAwesome great to see you got that resolved.
Please advise if you have more questions.
Have a fantastic day!
Thank you for your detailed video.
Have you tried configuring search form as shown in the attached screenshot?
If yes then what’s the result you are getting?
Also please try using following combinations of options.
OR – Display content having any of the searched terms.
Whole – Search posts that include the whole search term.Hi Paul,
Sorry to hear of the problem you are having.
I have tested it on my test site and it’s working fine for me.
Could you please share me the screenshot of plugin settings so that I can troublehsoot it?
Have you created any category terms on your site and added it to any post?
Also please tell me exactly where you are using Ivory Search on your site as currently I don’t see it on your shared site.
Best regards,
Ivory Search Support
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