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  • in reply to: Not able to only show products on ajax search #19342
    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,824

    I want to make the size of the search results the same with as the search bar,

    I see it the same size on your website as shown in the attached screenshot.

    Please advise.

    and I’d also like the result box to be clickable as a whole and not just the link item inside, like the title

    You can achieve this by developing a custom code.

    If you are not a developer, you can consider hiring a developer to develop it. You can hire a developer from any freelance site or WordPress agency.

    You can also consider hiring me to develop it for you using the form https://ivorysearch.com/custom-work/

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    in reply to: Not able to only show products on ajax search #19327
    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,824

    Awesome great to see you got that figured out.

    Please advise if you have more questions.

    Have a fantastic day!

    in reply to: Not able to only show products on ajax search #19311
    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,824

    I hope you are well today and thank you for your question.

    I have tested it on your shared website and it is working fine for me as shown in the attached screenshot.

    Please advise.

    Best regards,
    Ivory Search Support

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    in reply to: Order Search Results + meta_value #19310
    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,824

    I didn’t get the login details.

    Please make sure that you have shared it as described in my previous reply.

    in reply to: Order Search Results + meta_value #19251
    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,824

    Would you mind if I log in to your site and do quick troubleshooting? If this is ok then could you please temporarily create an admin user account and share the account login details privately by checking the option “Set as private reply” when replying to this topic?

    in reply to: Error 500 when searching with IVORY #19225
    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,824

    You are always welcome here šŸ™‚

    in reply to: Error 500 when searching with IVORY #19200
    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,824

    I logged into your website and resolved the Max Execution Time Error but now getting a “500 Internal Server Error” as shown in the attached screenshot.

    It is your server-related error so could you please contact your host to resolve it?

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    in reply to: Order Search Results + meta_value #19198
    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,824

    Hi Fabrice,

    I hope you are well today and thank you for your question.

    Could you please try using the Default WordPress Search Engine instead of the Inverted Index Search Engine?

    Also, could you please share the page URL from your site where it is not working so I can troubleshoot it?

    Best regards,
    Ivory Search Support

    in reply to: Search Result Sorting #19183
    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,824

    I hope you are well today and thank you for your question.

    Currently, the Ivory Search plugin does not provide this functionality but I will consider implementing it in the future version of the plugin.

    Best regards,
    Ivory Search Support

    in reply to: Error 500 when searching with IVORY #19182
    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,824

    This seems your site specific issue.

    Would you mind if I log in to your site and do a quick troubleshooting? If this is ok then could you please temporarily create an admin user account and share the account login details privately by checking the option “Set as private reply” when replying to this topic?

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