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  • December 20, 2023 at 5:02 PM in reply to: Categories are empty on frontend but activated and available #18683
    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,824

    This reply has been reported for inappropriate content.

    I hope you are well today and thank you for your question.

    Could you please tell me whether you are using a custom post type or custom taxonomy?

    If yes then it is not displayed by default in the AJAX search results and you have to develop custom code to display it.

    If you are not a developer, you can consider hiring a developer to develop it. You can hire a developer from any freelance site or WordPress agency.

    You can also consider hiring me to develop it for you using the form https://ivorysearch.com/custom-work/

    Best regards,
    Ivory Search Support

    December 11, 2023 at 2:56 PM in reply to: Auto populate search field #18606
    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,824

    I hope you are well today and thank you for your question.

    Currently, the Ivory Search plugin does not provide this functionality but I will consider implementing it in the future version of the plugin.

    Best regards,
    Ivory Search Support

    November 30, 2023 at 5:27 PM in reply to: ARIA IDs are not unique #18522
    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,824

    @Artur B. This is an issue with the pinnacle theme that you are using on your shared website.

    It displays a mobile menu on the desktop having ID kad-mobile-nav so please contact the theme author to resolve it.

    November 29, 2023 at 6:06 PM in reply to: Programmatically Search #18505
    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,824

    I hope you are well today and thank you for your question.

    The plugin provides some hooks that you can use to customize its search functionality.

    Could you please tell me exactly what you want to achieve?

    Best regards,
    Ivory Search Support

    November 24, 2023 at 5:01 PM in reply to: Menu Search as popup: how to add text below searchform? #18465
    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,824

    Awesome great to see you got that found.

    Please advise if you have more questions.

    Have a fantastic day!

    November 16, 2023 at 6:07 PM in reply to: Page has identical HTML id attributes #18385
    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,824

    I hope you are well today and thank you for your question.

    This is happening because the TravelTour theme that you are using on your website is displaying markup of mobile menu on desktop causing the issue so please contact theme support to resolve it.

    Best regards,
    Ivory Search Support

    November 13, 2023 at 9:01 PM in reply to: Search field style #18342
    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,824

    I hope you are well today and thank you for your question.

    We don’t have a ready-to-go CSS-style kit for the search field.

    Yes, the plugin works well with the Elementor but I am not sure what type of integration you are looking for.

    Best regards,
    Ivory Search Support

    November 8, 2023 at 4:59 PM in reply to: WPML Compatibility Issue with Taxonomy Term Translation in Search Forms #18312
    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,824

    I hope you are well today and thank you for your question.

    You have to create a copy of the search form by clicking on the duplicate button then configure both of them individually for English and Italian languages and display them on the website based on the language selected.

    Best regards,
    Ivory Search Support

    November 7, 2023 at 5:43 PM in reply to: Search product category and return subcategory #18300
    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,824

    I hope you are well today and thank you for your question.

    You can achieve this by developing a custom code.

    If you are not a developer, you can consider hiring a developer to develop it. You can hire a developer from any freelance site or WordPress agency.

    You can also consider hiring me to develop it for you using the form https://ivorysearch.com/custom-work/

    Best regards,
    Ivory Search Support

    November 3, 2023 at 2:30 PM in reply to: Could not save index rows #18271
    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,824

    Sorry to hear about the problem you are having.

    Please try clicking on the reset button and then rebuild the index.

    Best regards,
    Ivory Search Support

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