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  • February 16, 2023 at 8:32 PM in reply to: PHP Warning #14960
    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,824

    Sorry to hear about the problem you are having.

    Could you please tell me which version of PHP and WordPress you are using on your website?

    Best regards,
    Ivory Search Support

    February 15, 2023 at 6:21 PM in reply to: Seach field cannot close if empty #14913
    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,824

    I hope you are well today and thank you for posting here.

    Could you please share the page URL from your site where it is happening so I can troubleshoot it?

    Best regards,
    Ivory Search Support

    February 15, 2023 at 6:20 PM in reply to: Display of search results #14912
    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,824

    You are most welcome here 🙂

    February 14, 2023 at 7:50 PM in reply to: Un able to update plugin email #14899
    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,824

    Also, Please try clicking on the Sync button as shown in the attached screenshot.

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    February 14, 2023 at 7:48 PM in reply to: Un able to update plugin email #14898
    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,824

    I hope you are well today and thank you for your question.

    You can update it from your below account.

    https://users.freemius.com/login

    Best regards,
    Ivory Search Support

    February 14, 2023 at 7:46 PM in reply to: Ordering of search results by Meta Value is not working #14896
    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,824

    I hope you are well today and thank you for your question.

    Please select the meta value in the search form options as shown in the attached screenshot.

    Best regards,
    Ivory Search Support

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    February 14, 2023 at 7:41 PM in reply to: Anchor Link being stripped out #14895
    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,824

    @umviajante I can see the search icon href has ‘#’ on your shared website.

    Is it working fine for you now?

    February 14, 2023 at 7:31 PM in reply to: Display of search results #14894
    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,824

    The search results page is displayed by the search.php file of the theme that you are using on your site so the plugin doesn’t control how the pages and their text will be displayed on the search results page but your site theme controls it.

    You can customize this developing custom code in the search.php file of your child theme by contacting the theme author or consider hiring a developer to develop it for you.

    February 13, 2023 at 7:49 PM in reply to: Display of search results #14875
    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,824

    No, I can’t troubleshoot it with screenshots or PHP code because the search results page is displayed by the theme that you are using on your website and not by the plugin.

    February 11, 2023 at 8:45 PM in reply to: Text with links #14852
    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,824

    The yearbook https://sites.google.com/beechwood.kyschools.us/beechwood-yearbook/home?pli=1 is not a static page like the below page therefore it is not getting searched.

    Operations

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