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I hope you are well today and thank you for your question.
This can be a theme issue used on your site so to confirm it just temporarily use the Twenty Twenty One theme on your site. If everything works fine then it’s your site theme issue.
Best regards,
Ivory Search SupportI hope you are well today and thank you for your question.
Please make sure that you have cleared your website cache If you are using any.
Also, please remove the shortcode from the website where you are using it.
Best regards,
Ivory Search SupportIf it works fine with the Twenty Twenty One theme then it means this is not an issue of the plugin but an issue of the theme that you are using on your website.
Could you please contact the theme support to resolve the issue and tell them that it works fine with the Twenty Twenty One theme?
Do you have any staging or development website where you can replicate the issue so that I can troubleshoot it by using a Twenty Twenty One theme?
I confirmed the issue on your website but it works fine on my website.
This can be a theme issue used on your site so to confirm it just temporarily use the Twenty Twenty One theme on your site. If everything works fine then it’s your site theme issue.
You are always welcome, I’m glad I was able to help you with this matter. There is no obligation but by your kind words I wonder if I could trouble you to leave a review based on this experience here:
https://wordpress.org/support/plugin/add-search-to-menu/reviews/?filter=5
I’d really appreciate that. 🙂
And if I can be of any further assistance please don’t hesitate to ask.
I hope you are well today and thank you for your question.
Instead of selecting specific pages to search, please exclude the pages that you don’t want to search by configuring them in the Excludes section of the search form.
Best regards,
Ivory Search SupportI hope you are well today and thank you for your question.
The search engine works perfectly in all browsers on Windows 10 computers and Android devices, but browsers on Mac computers, and on iPhones and iPads, the style of the search button is displayed wrong and the field for typing text does not work, it does not allow any search to be typed.
Could you please share a screenshot of the issue so that I can help you?
Best regards,
Ivory Search SupportCurrently, the Ivory Search plugin does not search TXT file content but I will consider implementing it in the future version of the plugin.
Hi Warren,
I hope you are well today and thank you for your question.
Could you please contact us using the below form so that we will check your account details and help you?
Best regards,
Ivory Search Support
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