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@profpeter Thank you for confirming it.
Sorry to hear about the problem you are having.
Please make sure that you have configured the plugin settings as shown in the attached screenshot.
Best regards,
Ivory Search SupportAttachments:
You must be logged in to view attached files.@chazdesimone Thank you so much for your support and kind words.
Sorry to hear about the problem you are having.
I have tested it on my test site and it’s working fine for me using the latest version of the plugin.
Do you get any error messages?
Could you please tell me which version of PHP & WordPress you are using on your website and if possible please share your site URL where it’s happening so that I can troubleshoot it?
Best regards,
Ivory Search SupportI am really sorry for the inconvenience caused by my silly mistake.
When deploying the plugin the freemius SDK removed the premium plugin file but the file reference was still there causing this major issue.
It was my fault not to test it immediately after deployment.
I have released the updated plugin version 4.8 containing the fix.
I apologize to you for all the trouble that you faced.
November 5, 2021 at 1:52 PM in reply to: Site crashed after update – I had to remove the plugin. #9467I am really sorry for the inconvenience caused by my silly mistake.
When deploying the plugin the freemius SDK removed the premium plugin file but the file reference was still there that causing this major issue.
It was my fault not to test it immediately after deployment.
I have released the updated plugin version 4.8 containing the fix.
I apologize to you for all the trouble that you faced.
I am really sorry for the inconvenience caused by my silly mistake.
When deploying the plugin the freemius SDK removed the premium plugin file but the file reference was still there that causing this major issue.
It was my fault not to test it immediately after deployment.
I have released the updated plugin version 4.8 containing the fix.
I apologize to you for all the trouble that you faced.
I am really sorry for the inconvenience caused by my silly mistake.
When deploying the plugin the freemius SDK removed the premium plugin file but the file reference was still there that causing this major issue.
It was my fault not to test it immediately after deployment.
I have released the updated plugin version 4.8 containing the fix.
I apologize to you for all the trouble that you faced.
I am really sorry for the inconvenience caused by my silly mistake.
When deploying the plugin the freemius SDK removed the premium plugin file but the file reference was still there that causing this major issue.
It was my fault not to test it immediately after deployment.
I have released the updated plugin version 4.8 containing the fix.
I apologize to you for all the trouble that you faced.
November 5, 2021 at 1:44 PM in reply to: “There has been a critical error on this website” error. #9463I am really sorry for the inconvenience caused by my silly mistake.
When deploying the plugin the freemius SDK removed the premium plugin file but the file reference was still there that causing this major issue.
It was my fault not to test it immediately after deployment.
I have released the updated plugin version 4.8 containing the fix.
I apologize to you for all the trouble that you faced.
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