I could find out the bottleneck of the error on your website but could not reproduce it on my website.

Would you mind if I log in to your site and fix it? If this is ok then could you please temporarily create an admin user account and share me the account login details privately by checking the option “Set as private reply” when replying to this topic?

OK

You don’t need to move the support topic now.

Could you please add the below code in the wp-config.php file and notify me so that the plugin ivory-ajax-search.js file will be used which is more readable?

define( 'IS_DEBUG', true );

Sorry to hear about the problem you are having.

I could confirm the issue on your website but I have tested it on my demo site here https://demo.ivorysearch.com/ and it’s working fine for me using the latest version of the Ivory Search plugin.

Could you please clear and temporarily deactivate the W3 Total Cache that you are using on your website so that I can troubleshoot it?

Which version of WordPress are you using?

Best regards,
Ivory Search Support

You can add space by adding the below CSS code in the Custom CSS option of Ivory Search plugin settings on the path Admin Area -> Ivory Search -> Settings -> Settings

.gm-navbar-nav .gm-menu-item.is-menu {
    margin-bottom: 15px;
}

I hope you are well today and thank you for your question.

Currently, the Ivory Search plugin does not provide this functionality but I will consider implementing it in the future version of the plugin.

Best regards,
Ivory Search Support