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  • in reply to: Ajax Search Bar Opens Wherever I Click On Website #5771
    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,824

    The issue is resolved in the latest released plugin version 4.5.7 so please update the plugin to the latest version on your website.

    in reply to: search textbox keeps showing up #5770
    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,824

    The issue is resolved in the latest released plugin version 4.5.7 so please update the plugin to the latest version on your website.

    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,824

    I tested it on your shared page but the search is not working on it.

    I checked the browser console and saw the below message in it.

    http://staging.5thingsseries.com/wp-admin/admin-ajax.php 403 (Forbidden)
    Forbidden
    AJAX request aborted

    It was working earlier fine for me on your website.

    Could you please make sure that it is working fine?

    in reply to: search textbox keeps showing up #5766
    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,824

    Sorry to hear about the problem you are having.

    I have resolved the issue in the plugin version 4.5.7 that I will release soon.

    Best regards,
    Ivory Search Support

    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,824

    I visited your shared website and tested it.

    It worked fine for me as shown in the attached screenshots.

    Could you please test it clearing your browser cache and using a different browser?

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    in reply to: Ajax Search Bar Opens Wherever I Click On Website #5738
    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,824

    Sorry to hear about the problem you are having.

    I could confirm this issue and fixed it in the plugin version 4.5.7 that will be released soon.

    Best regards,
    Ivory Search Support

    in reply to: Top Menu not showing Ivory Search #5737
    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,824

    I hope you are well today and thank you for your question.

    This is an issue of the theme that you are using on your website so please contact the theme support to resolve the issue.

    Best regards,
    Ivory Search Support

    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,824

    I hope you are well today and thank you for your questions.

    When I click the search Icon, the plugin darkens the screen and displays the search field as expected. I can type in my search term, and the Ajax results appear. When I click on any of the Ajax search results, the page in the background changes to the correct link associated with the Ajax result, but the pop-up Ivory Search bar does not disappear. Is there a setting I’m missing?

    I have tested it on my test site and it’s working fine for me using the latest version of the Ivory Search plugin.

    Could you please share your site URL where it’s happening so that I can troubleshoot it?

    Also, I’m curious if Ivory Search can accomplish the look of the apple.com search (search is in the header menu, and when the search icon is clicked, the search field moves to the center of the menu, and darkens the page. See apple . com and test it out.

    Yes, you can achieve this by developing custom code.

    Developing custom code for custom functionality is beyond the scope of support that I provide here.

    If you are not a developer then you can consider hiring a developer to develop it for you. You can hire a developer from any freelance site or WordPress agency.

    You can also consider us to develop it for you using the form https://ivorysearch.com/custom-work/

    Best regards,
    Ivory Search Support

    in reply to: Menu Search only works with Default Form Style #5735
    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,824

    Ok

    in reply to: Menu Search only works with Default Form Style #5711
    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,824

    I visited your shared website and found out the Bento theme that you are using on your website generates javascript error as shown in the attached screenshot causing the plugin javascript not to work so please contact the Bento theme support to resolve the issue.

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