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  • in reply to: Sorry, but nothing matched your search terms. #5163
    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,824

    You are always welcome, I’m glad I was able to help you with this matter. There is no obligation but by your kind words I wonder if I could trouble you to leave a review based on this experience here:

    https://wordpress.org/support/plugin/add-search-to-menu/reviews/?filter=5

    I’d really appreciate that. 🙂

    And if I can be of any further assistance please don’t hesitate to ask.

    in reply to: Sorry, but nothing matched your search terms. #5156
    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,824

    You can align it by adding the below CSS code in the Custom CSS option of Ivory Search plugin settings on the path Ivory Search -> Settings -> Settings

    .is-search-form input.is-search-input {
        margin: 0;
    }
    in reply to: Sorry, but nothing matched your search terms. #5152
    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,824

    I hope you are well today and thank you for your questions.

    #1 Is there a way to change the default text when no search terms are matched?
    #2 Is there a way to have recommendations given when exact search terms are not found?

    The no search results found page is displayed by the search.php file of the theme that you are using on your site so the plugin doesn’t control how the text will be displayed on it but your site theme controls it.

    You can change this developing custom code in the search.php file of your child theme by contacting the theme author or consider hiring a developer to develop it for you. You can hire a developer from any freelance site or WordPress agency.

    You can also consider hiring us to develop it for you using the form https://ivorysearch.com/custom-work/

    And a final question and attachment, when given search results, can the search button align with search form?

    Yes, we can align it using CSS.

    Could you please share the page URL from your site where it is displaying so that I can help you to align it?

    Best regards,
    Ivory Search Support

    in reply to: Ivory Search admin ajax-403 #5151
    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,824

    I hope you are well today and thank you for your question.

    Could you please share your site URL where it’s happening so that I can troubleshoot it?

    Are you using any cache system on your website?

    If yes then please try deactivating it or using the solution shared on the below page.

    https://wordpress.org/support/topic/cause-admin-ajax-php-403-forbidden/

    Also, you can resolve the 403 forbidden error as described on the below pages.

    https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-403-forbidden-error-in-wordpress/

    Getting the 403 Forbidden Error in WordPress? Here’s How to Fix It

    Best regards,
    Ivory Search Support

    in reply to: Not working in Mobile Menu #5140
    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,824

    You are always welcome, I’m glad I was able to help you with this matter. There is no obligation but by your kind words I wonder if I could trouble you to leave a review based on this experience here:

    https://wordpress.org/support/plugin/add-search-to-menu/reviews/?filter=5

    I’d really appreciate that. 🙂

    And if I can be of any further assistance please don’t hesitate t

    in reply to: Modsecurity error #5139
    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,824

    This can be due to plugin conflict on your site so please try temporarily deactivating all plugins except Ivory Search plugin and see whether everything works fine and then enable the plugins one by one to see which plugin is conflicting if any.

    Also, would you mind if I log in to your site and do quick troubleshooting? If this is ok then could you please temporarily create an admin user account and share me the account login details privately by adding them in the box having text “Enter your private content here (only you and forum moderators will be able to see it)”?

    in reply to: Modsecurity error #5131
    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,824

    Sorry to hear about the problem you are having.

    I saw your shared error log but didn’t see any mention of the Ivory Search plugin.

    Are you getting an error after activating the Ivory Search plugin?

    Could you please share the screenshot of the error page?

    Best regards,
    Ivory Search Support

    in reply to: Not working in Mobile Menu #5117
    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,824

    I hope you are well today and thank you for your question.

    It seems conflicting with your theme mobile menu functionality.

    You can resolve this by always displaying the search form input box on the mobile menu. To do that, just add the below CSS code in the Custom CSS option of Ivory Search plugin settings on the path Ivory Search -> Settings -> Settings

    .et_mobile_menu li.is-menu a {
        display: none;
    }
    .et_mobile_menu li.is-menu form.is-search-form {
        position: static;
        width: auto;
        max-width: 100%;
    }
    .et_mobile_menu .is-menu form label,
    .et_mobile_menu li.is-menu input.is-search-input {
        max-width: 100%;
    }

    Best regards,
    Ivory Search Support

    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,824

    You are always welcome, I’m glad I was able to help you with this matter. There is no obligation but by your kind words I wonder if I could trouble you to leave a review based on this experience here:

    https://wordpress.org/support/plugin/add-search-to-menu/reviews/?filter=5

    I’d really appreciate that. 🙂

    And if I can be of any further assistance please don’t hesitate to ask.

    I have replied to your new topic.

    in reply to: Clicking search icon in Divi header jumps page to bottom #5112
    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,824

    I have released the updated plugin version.

    Please update the plugin on your website and let me know how it works for you.

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