I have tested it on my test site and it’s working fine for me using the latest version of Ivory Search as displayed in the attached screenshot.

Could you please try clearing and temporarily deactivating the cache that you are using on your website?

If still the issue persists then would you mind if I log in to your site and do some troubleshooting? If this is ok then could you please temporary share your site log in detail privately by checking the option “Set as private reply” when replying to this topic?

I hope you are well today and thank you for your question.

Does it work fine If you do not display search form in the top menu?

If not then please contact the Woocommerce menu cart support to resolve the issue.

Best regards,
Ivory Search Support

This can be displayed by the theme used on your site so to confirm it just temporary use the Twenty Seventeen theme on your site. If it does not display then it’s your site theme issue.

@Wong Vivian To help us keep support thread separates could you please create your own thread for your question here https://ivorysearch.com/support/ instead of posting a reply on others thread as it makes the thread messy and hard to read.

We would be more than happy to help you with your new thread.

It will be implemented in the future version of the plugin and in the meanwhile If you want to achieve it then you have to develop custom code or hire a developer to develop it.