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I have resolved this issue in the latest released plugin version so please update the plugin on your site to the latest version.
Please make sure that you have selected the Excerpt option in the search form AJAX settings as shown in the attached screenshot.
Then the shortcodes are not displayed If you configured the search form to display excerpt.
Could you please share the page URL from your site where the search form is displaying so that I can help you?
I hope you are well today and thank you for your question.
Do you mean on the search results page without using the AJAX?
If yes then I want to tell you that the search results page is displayed by the search.php file of the theme that you are using on your site so the plugin doesn’t control how the text and shortcodes will be displayed on the search results page but your site theme controls it.
You can change this developing custom code in the search.php file of your child theme by contacting the theme author or consider hiring a developer to develop it for you. You can hire a developer from any freelance site or WordPress agency.
You can also consider hiring us to develop it for you using the form https://ivorysearch.com/custom-work/
Best regards,
Ivory Search SupportI hope you are well today and thank you for your question.
To achieve this, you have to develop custom code using Ivory Search plugin hooks.
If you are not a developer then you can consider hiring a developer from https://ivorysearch.com/custom-work/ to develop it for you.
Best regards,
Ivory Search SupportI hope you are well today and thank you for your question.
It seems you have already installed the Ivory Search or Add Search To Menu plugin on your site so you can’t reinstall another one.
Please delete any existing Ivory Search or Add Search To Menu plugin used on your site so that you can activate latest one.
Best regards,
Ivory Search SupportI hope you are well today and thank you for your question.
To achieve this, just change the Menu search from style to Default as described in the below page.
Best regards,
Ivory Search SupportI hope you are well today and thank you for your questions.
At the moment the images are displayed in image 1 but image 2 (when you click through to the search there is no image).
In image 2 the display is also funny, the excerpt look long & silly. I have tried playing with settings but doesn’t seem to work.
The search results page is displayed by the search.php file of the marjoram theme that you are using on your site so the plugin doesn’t control how the pages and its text will be displayed on the search results page but your site theme controls it.
You can change this developing custom code in the search.php file of your child theme by contacting the theme author or consider hiring a developer to develop it for you. You can hire a developer from any freelance site or WordPress agency.
You can also consider hiring us to develop it for you using the form https://ivorysearch.com/custom-work/
Also in image 3 (on mobile) the search bar used to be a magnifiying glass to the side as part of the money, now it shows up as itself. Is there a way to change this also?
I visited your shared site on mobile and saw the search icon at the side of your website header as shown in the attached screenshot.
Please advise.
Best regards,
Ivory Search SupportI hope you are well today and thank you for your questions.
– search is very slow after changing parameters of Ivory Search. Do I have to wait for indexing or something else?
Currently, the plugin does not use indexing but uses WordPress default search functionality.
I have searched on your shared page and it is working fast for me.
Does it work slow for any specific search term?
Could you please test it on a different browser and without logging into the site.
– I checked “Exclude Woocommerce out-of-stock products from search”,but products do show up. Can this belong to the checked box “include PDF search” when the search term is in the pdf that is inside a private and out-of-stock-marked product?
Could you please share the out of stock product URL from your site so that I can troubleshoot it?
– Unfortunately, only products but no posts are displayed after searching (posts are not excluded in search / double checked)
Please make sure that you have selected the “Post” in the plugin Post Types option as described on the below page.
Best regards,
Ivory Search Support
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