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I hope you are well today and thank you for your questions.
At the moment the images are displayed in image 1 but image 2 (when you click through to the search there is no image).
In image 2 the display is also funny, the excerpt look long & silly. I have tried playing with settings but doesn’t seem to work.
The search results page is displayed by the search.php file of the marjoram theme that you are using on your site so the plugin doesn’t control how the pages and its text will be displayed on the search results page but your site theme controls it.
You can change this developing custom code in the search.php file of your child theme by contacting the theme author or consider hiring a developer to develop it for you. You can hire a developer from any freelance site or WordPress agency.
You can also consider hiring us to develop it for you using the form https://ivorysearch.com/custom-work/
Also in image 3 (on mobile) the search bar used to be a magnifiying glass to the side as part of the money, now it shows up as itself. Is there a way to change this also?
I visited your shared site on mobile and saw the search icon at the side of your website header as shown in the attached screenshot.
Please advise.
Best regards,
Ivory Search SupportI hope you are well today and thank you for your questions.
– search is very slow after changing parameters of Ivory Search. Do I have to wait for indexing or something else?
Currently, the plugin does not use indexing but uses WordPress default search functionality.
I have searched on your shared page and it is working fast for me.
Does it work slow for any specific search term?
Could you please test it on a different browser and without logging into the site.
– I checked “Exclude Woocommerce out-of-stock products from search”,but products do show up. Can this belong to the checked box “include PDF search” when the search term is in the pdf that is inside a private and out-of-stock-marked product?
Could you please share the out of stock product URL from your site so that I can troubleshoot it?
– Unfortunately, only products but no posts are displayed after searching (posts are not excluded in search / double checked)
Please make sure that you have selected the “Post” in the plugin Post Types option as described on the below page.
Best regards,
Ivory Search SupportYou can hide search for mobile by adding the below CSS code in the Custom CSS option of Ivory Search plugin settings on the path Ivory Search -> Settings -> Settings
@media ( max-width: 921px ){ .main-navigation li.is-menu { display: none; } }I hope you are well today and thank you for your question.
Your shared staging site is password protected so it is not accessible.
The search is working fine for me on your live site on the below page.
https://legal-planet.org/?s=test
Please advise.
Best regards,
Ivory Search SupportI hope you are well today and thank you for your question.
Currently, the plugin does not provide this functionality but we will consider this to be implemented in the future version of the plugin.
Best regards,
Ivory Search SupportI hope you are well today and thank you for your question.
To achieve this, you have to configure the search form to display content excerpts in the search results and add excerpt text in the Excerpt field of that page which will be displayed in the search results.
Best regards,
Ivory Search SupportI understood the issue now that it displays differently on different screen resolutions.
You have to make the changes in the theme header.php file by contacting your Infinity Pro theme author to display it on the right side of your website header.
I hope you are well today and thank you for your question.
Please try just changing your shared CSS code as following.
#contents .is-search-form label { width: 90%; } #contents .is-search-form input.is-search-input { width: 100%; }Best regards,
Ivory Search SupportI could confirm the issue that on some mobile devices the AJAX search results do not get popup automatically.
I will resolve the issue in the next version of the plugin ASAP.
Thank you for the explanation. I tried doing this but when inserting the new created shortcode, it disappeared from the page and I am not sure why. If I put back the ‘default’ search it works fine, but any new search form I insert does not work.
You can see here, I put two search forms but only the default one shows.
Please make sure that the Video search form having ID 894896 exists and try resetting that search form by clicking on the Reset button.
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