You are most welcome, I’m glad I was able to help you with this matter. There is no obligation but by your kind words I wonder if I could trouble you to leave a review based on this experience here:

https://wordpress.org/support/plugin/add-search-to-menu/reviews/?filter=5

I’d really appreciate that. 🙂

And if I can be of any further assistance please don’t hesitate to ask.

Please make sure that you are using latest released plugin version 4.4.2

Please make sure that you have selected the Excerpt option in the search form AJAX settings as shown in the attached screenshot.

I hope you are well today and thank you for your question.

Do you mean on the search results page without using the AJAX?

If yes then I want to tell you that the search results page is displayed by the search.php file of the theme that you are using on your site so the plugin doesn’t control how the text and shortcodes will be displayed on the search results page but your site theme controls it.

You can change this developing custom code in the search.php file of your child theme by contacting the theme author or consider hiring a developer to develop it for you. You can hire a developer from any freelance site or WordPress agency.

You can also consider hiring us to develop it for you using the form https://ivorysearch.com/custom-work/

Best regards,
Ivory Search Support

I hope you are well today and thank you for your question.

It seems you have already installed the Ivory Search or Add Search To Menu plugin on your site so you can’t reinstall another one.

Please delete any existing Ivory Search or Add Search To Menu plugin used on your site so that you can activate latest one.

Best regards,
Ivory Search Support