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  • in reply to: Pre sales question #2634
    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,826

    I hope you are well today and thank you for your question.

    Could you please tell me whether you are using AJAX search on your site?

    If possible, could you please share your site URL where it’s displaying?

    Best regards,
    Ivory Search Support

    in reply to: Cannot change Search form in Settings #2626
    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,826

    Would you mind if I log in to your site and do some troubleshooting? If this is ok then could you please temporary share me your site log in details privately by checking the option “Set as private reply” when replying to this topic?

    in reply to: Wrong results #2618
    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,826

    I visited your shared site and saw this is happening because of the search input box on your site does not have a name as “s”.

    To make the default WordPress search work, you have to have a search input box having name as ‘s’.

    You can either resolve it by changing the search form style using customizer from search form customize section as shown in the attached screenshot or contact the theme author that you are using on your site.

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    in reply to: Search results are not always the same .. #2614
    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,826

    You are most welcome here 🙂

    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,826

    You are most welcome here 🙂

    in reply to: Wrong results #2612
    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,826

    I hope you are well today and thank you for your question.

    Please make sure that the search form you have configured and the search form that you are displaying on your website are the same and share me the screenshots of their IDs.

    Also, could you please share your site URL where it’s happening so that I can troubleshoot it?

    Best regards,
    Ivory Search Support

    in reply to: Search by category #2605
    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,826

    You are most welcome here 🙂

    in reply to: Search by category #2601
    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,826

    No, currently it is not possible to solve it without developing custom code.

    The CSS code is only used to style and not to develop logic.

    Developing custom code for custom functionality is beyond the scope of support that we provide here.

    in reply to: Search by category #2599
    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,826

    Hi Fahro,

    I hope you are well today and thank you for your question.

    Yes, it is possible to search for posts by category but currently, it does not display categories in the dropdown to let users select as shown in your shared screenshot.

    Best regards,
    Ivory Search Support

    in reply to: Search results are not always the same .. #2598
    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,826

    As requested above, please also tell me what output you are expecting.

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