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I hope you are well today and thank you for your question.
I have tested it on my test site and it is working fine for me as shown in the attached screenshot.
This can be due to plugin conflict on your site so please try temporary deactivating all plugins except Ivory Search plugin and see whether everything works fine and then enable the plugins one by one to see which plugin is conflicting if any.
Best regards,
Ivory Search SupportI visited your shared site and saw those are not products but image attachments as displayed in the attached screenshots.
Do you mean they are the images of product post type and you do not want to display in the search results?
If yes then there is no setting to achieve this as we can’t distinguish images but you can exclude them from the search by selecting them in the search form Excludes section.
Yes, you are right that the images are loaded from the media library and displayed in the search results by Ivory Search plugin but when you click on it then the image attachment page is displayed by the theme that you are using and you can test it yourself by changing the theme that the page gets changed as it is theme dependent.
I hope you are well today and thank you for your question.
The search form only searches the content and display it in the order what you have configured it in the search form so please check it.
If it is not giving you the required results then please tell me how you have configured the search form by sharing its screenshots and what output you are expecting.
Best regards,
Ivory Search SupportI hope you are well today and thank you for your question.
Could you please share the page URL from your site where it is displaying so that I can troubleshoot it?
Best regards,
Ivory Search SupportI hope you are well today and thank you for your question.
The search results page is displayed by the search.php file of the theme that you are using on your site so the plugin doesn’t control how the pages and its text will be displayed on the search results page but your site theme controls it.
You can change this developing custom code in the search.php file of your child theme by contacting the theme author or consider hiring a developer to develop it for you. You can hire a developer from any freelance site or WordPress agency.
You can also consider hiring us to develop it for you using the form https://ivorysearch.com/custom-work/
Best regards,
Ivory Search SupportI hope you are well today and thank you for your question.
On clicking on the image of search results the single attachment page is displayed by the theme that you are using on your website and the plugin doesn’t have any control on it so please contact the theme author If you want to change this page or display anything else on it.
Best regards,
Ivory Search SupportI hope you are well today and thank you for your question.
It seems not working due to the specificity issue.
Please try changing it as below.
html body .is-form-style input.is-search-input { margin-bottom: 0; border-radius: 5px; font-family: IRANSans; font-size: 14px;}If it still doesn’t work for you then could you please share me your site URL where you are using it so that I can help you?
Best regards,
Ivory Search SupportThank you for sharing your site URL but it is just displaying “Página em construção…”.
Would you mind if I log in to your site and access it? If this is ok then could you please share me your site log in details privately by checking the option “Set as private reply” when replying to this topic?
Also, please share me the specific page URL from your site where it is happening.
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