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  • August 7, 2019 at 9:02 PM in reply to: Suporte #2570
    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,825

    I hope you are well today and thank you for your question.

    The search results page is displayed by the search.php file of the theme that you are using on your site so the plugin doesn’t control how the pages and its text will be displayed on the search results page but your site theme controls it.

    You can change this developing custom code in the search.php file of your child theme by contacting the theme author or consider hiring a developer to develop it for you. You can hire a developer from any freelance site or WordPress agency.

    You can also consider hiring us to develop it for you using the form https://ivorysearch.com/custom-work/

    Best regards,
    Ivory Search Support

    August 7, 2019 at 9:31 AM in reply to: dead end when you click through on a search result media item #2566
    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,825

    I hope you are well today and thank you for your question.

    On clicking on the image of search results the single attachment page is displayed by the theme that you are using on your website and the plugin doesn’t have any control on it so please contact the theme author If you want to change this page or display anything else on it.

    Best regards,
    Ivory Search Support

    July 31, 2019 at 5:18 PM in reply to: custom CSS does not work #2540
    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,825

    I hope you are well today and thank you for your question.

    It seems not working due to the specificity issue.

    Please try changing it as below.

    html body .is-form-style input.is-search-input {
    margin-bottom: 0;
    border-radius: 5px;
    font-family: IRANSans;
    font-size: 14px;}

    If it still doesn’t work for you then could you please share me your site URL where you are using it so that I can help you?

    Best regards,
    Ivory Search Support

    July 19, 2019 at 8:48 PM in reply to: Pesquisar produtos #2497
    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,825

    Thank you for sharing your site URL but it is just displaying “Página em construção…”.

    Would you mind if I log in to your site and access it? If this is ok then could you please share me your site log in details privately by checking the option “Set as private reply” when replying to this topic?

    Also, please share me the specific page URL from your site where it is happening.

    July 19, 2019 at 9:32 AM in reply to: Pesquisar produtos #2494
    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,825

    Sorry to hear of the problem you are having.

    Could you please share me the page URL from your site where it is happening so that I can troubleshoot it?

    Best regards,
    Ivory Search Support

    July 18, 2019 at 8:55 PM in reply to: Search Bar #2492
    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,825

    I hope you are well today and thank you for your question.

    As discussed in the live chat that you can increase its width by adding the below CSS code in the Custom CSS option of Ivory Search plugin settings on the path Ivory Search -> Settings -> Settings

    .k2t-menu li form.is-search-form {
 width: 1000px;
 max-width: 100%;
}

.k2t-menu li form.is-search-form label {
 width: 68%;
 display: inline-block;
 vertical-align: sub;
}

.k2t-menu li form.is-search-form label input.is-search-input {
 width: 100%;
}

    Best regards,
    Ivory Search Support

    July 17, 2019 at 7:08 PM in reply to: How To Capture Search Terms #2482
    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,825

    I hope you are well today and thanks for posting here.

    Sure, we will implement this feature in the future version of the plugin.

    Thanks,
    Ivory Search Support

    July 15, 2019 at 1:31 PM in reply to: How to Change Search Bar Width? #2474
    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,825

    Thank you for sharing the site URL.

    Please use the below custom CSS code to make it full width.

    #content .is-form-style label {
    width: 90%;
}
#content .is-form-style input.is-search-input {
    width: 100%;
}
    July 14, 2019 at 9:08 AM in reply to: How to Change Search Bar Width? #2473
    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,825

    I hope you are well today and thank you for your question.

    Could you please share me the page URL from your site where it is displaying so that I can help you to achieve it?

    Best regards,
    Ivory Search Support

    July 11, 2019 at 1:41 PM in reply to: Search results do not show. #2464
    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,825

    Thank you for sharing the site URL and the screenshots.

    I can’t access your shared site page as it is getting redirected to the login page.

    Please advise.

    Also, please share the screenshot of the category that you have selected to exclude from search.

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