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  • in reply to: Ivory search use with Envira Gallery #2379
    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,824

    I hope you are well today and thank you for your question.

    You can configure the search form to achieve it as described in the below page.

    Search Media Files Or Attachments

    Best regards,
    Ivory Search Support

    in reply to: Turn off autocomplete #2315
    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,824

    Awesome great to see you got that achieved.

    Please advise if you have more questions.

    Have a fantastic day!

    in reply to: Turn off autocomplete #2311
    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,824

    I hope you are well today and thank you for your question.

    The search form and its text field are displayed by the theme that you are using on your site so you can change it by editing theme searchform.php file in the child theme as described in the following page.

    How to create a custom search form in WordPress

    Best regards,
    Ivory Search Support

    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,824

    I am not sure exactly but try deactivating the below plugins.

    display posts
    magento 2 catalog search
    namedirectory

    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,824

    I could confirm the issue on your shared site.

    Please try resetting the search form on your site on clicking on the Reset button of search form.

    This can be due to plugin conflict on your site so please try temporary deactivating all plugins except Ivory Search plugin and see whether everything works fine and then enable the plugins one by one to see which plugin is conflicting if any.

    Would you mind if I log in to your site and do some troubleshooting? If this is ok then could you please share me your site log in details privately by checking the option “Set as private reply” when replying to this topic?

    in reply to: IvorySearch not working on a small screen #2300
    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,824

    I hope you are well today and thank you for your question.

    This is a theme specific issue that you are using on your site.

    You can resolve this by adding the below CSS code in the Custom CSS option of Ivory Search plugin settings on the path Ivory Search -> Settings -> Settings

    @media screen and (max-width: 980px){
    .is-menu.dropdown form#searchform {
        display: block;
        position: static;
        float: left;
        min-width: 270px;
    }
    #et-top-navigation .is-menu > a {
        display: none;
    }
    #et-top-navigation li.is-menu {
        background: none !important;
        height: 0;
        width: 0;
    }
    }

    Best regards,
    Ivory Search Support

    in reply to: Ivory Search not finding anything, hardly #2298
    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,824

    I hope you are well today and thank you for your question.

    It depends on how you have configured the search form settings so please make sure you have configured it correctly referring the information provided in the below page.

    Documentation

    Also, please try resetting the search form by clicking on the Reset button and then configure the search form.

    If it still doesn’t work then could you please share me the screenshots of the search form settings that you have configured?

    Would you mind if I log in to your site and do some troubleshooting? If this is ok then could you please share me your site log in details privately by checking the option “Set as private reply” when replying to this topic?

    Best regards,
    Ivory Search Support

    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,824

    I hope you are well today and thank you for your question.

    Could you please share me your site URL where it’s happening so that I can troubleshoot it?

    Also, please refer the attached screenshot and make the changes accordingly.

    Best regards,
    Ivory Search Support

    Attachments:
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    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,824

    You can achieve this by removing the above shared CSS code and using below CSS code.

    #mega-menu-wrap-main-nav .is-menu input.search-field {
        float: left;
        margin: 0;
    }
    
    #mega-menu-wrap-main-nav .is-menu .search-submit {
        padding: 11px 10px;
        min-width: 0;
        font-size: 14px;
        float: left;
        height: auto;
        line-height: 14px;
        margin: 0;
    }
    
    #mega-menu-wrap-main-nav .is-menu  .search-close {
        top: 38px;
        right: 8px;
    }
    in reply to: Custom message when no reuslts #2284
    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,824

    I hope you are well today and thank you for your question.

    The search results page is displayed by the search.php file of the theme that you are using on your site so the plugin doesn’t control how the search page and its text will be displayed.

    You can add it developing custom code in the search.php file of your child theme by contacting the theme author.

    You can change the existing message if any by translating your theme or using any of the below plugins.

    Say what?

    Real-Time Find and Replace

    Best regards,
    Ivory Search Support

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