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  • in reply to: indexing pages issue #6685
    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,824

    You are always welcome here 🙂

    in reply to: Hide Excerpt/Page Content from Search Results #6680
    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,824

    Please make sure that you have configured the search form to search tags as shown in the attached screenshot.

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    in reply to: Search no longer brings up results in preview #6658
    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,824

    I hope you are well today and thank you for your question.

    I tested it on your shared website and it works fine for me as shown in the attached screenshot.

    Could you please test it by clearing your browser cache and using a different browser?

    Best regards,
    Ivory Search Support

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    in reply to: cant search the betheme builder content #6640
    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,824

    Does that builder save the content as a shortcode?

    If you are not sure then please ask the builder support as the plugin searches the content of the WpBakery page builder without any issue.

    in reply to: Ivory Search is not working with Themify #6638
    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,824

    I hope you are well today and thank you for your questions.

    Example 1: (see the first three attached screenshots) I set Ivory to search only post type “Curriculum Doc” set to category “Curriculum-Teacher.” Searching for word “genes” I receive two results. The first result is fine (the word “genes” is in the content of this curriculum-doc). The second result is also a curriculum-doc, but it is NOT set to category “Curriculum-Teacher”. Also, there is at least one additional curriculum-doc with the word “genes” in it, and the word is in the title of the document.

    It works fine for me on the below search results page as shown in the attached screenshot.

    https://www.issaquahfish.org/?s=genes&id=11330&post_type=curriculum-doc

    Please advise.

    Example 2: I set Ivory Search to search just Page and Post types. I search for the word “kokanee” and receive results from all types, including curriculum docs. Yikes.

    Could you please share the screenshot of the search form post type setting that you have configured?

    Example 3: I set Ivory to search only Posts. I search for the word “researcher” and it retrieves results from three Posts, BUT I happen to know of at least one recent post with the word “researcher” in it (see screenshot 4), and there are quite possibly more.

    Could you please share the post URL from your site where it is displaying so that I can troubleshoot it?

    Best regards,
    Ivory Search Support

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    in reply to: Ivory Search and Themify #6621
    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,824

    To help us keep the support thread separates could you please create your own thread here https://ivorysearch.com/support/ for your question instead of posting a reply on others thread as it makes the thread messy and hard to read.

    If you want to you can also add a reference to this thread in your newly created thread.

    We would be more than happy to help you with your new thread.

    in reply to: Product Visibility #6620
    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,824

    I hope you are well today and thank you for your question.

    You can achieve this by developing a custom code.

    If you are not a developer then you can consider hiring a developer to develop it for you. You can hire a developer from any freelance site or WordPress agency.

    You can also consider us to develop it for you using the form https://ivorysearch.com/custom-work/

    Best regards,
    Ivory Search Support

    in reply to: Woocommerce custom attributes search #6614
    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,824

    I will consider implementing this product-specific custom attribute search functionality in the future version of the plugin.

    in reply to: cant search the betheme builder content #6611
    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,824

    I hope you are well today and thank you for your question.

    Could you please tell me which editor/builder from betheme you are using or share the screenshot of it so that I can help you?

    Best regards,
    Ivory Search Support

    in reply to: Translate åäö #6585
    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,824

    I hope you are well today and thank you for your question.

    Could you please share your site URL where it’s happening so that I can troubleshoot it?

    Best regards,
    Ivory Search Support

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