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  • in reply to: Mobile Search Not Working And Search Icon Placement #3615
    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,824

    I also updated the plugin with the new version but it is still not working.

    As said above, it has nothing to do with the plugin version but the theme so have you activated the default theme and configured it as described above?

    My plugin does not look like the screenshot you have provided above. My menu settings look like the image attached.

    Yes, the screenshot used in the shared documentation is from old plugin UI so just ignore the UI but I want to tell you that after activating the default theme you have to configure the Ivory Search plugin settings.

    If this is a theme issue, can you provide me with some script to fix the issue?

    Sure, I will try my best to do this If it is a fixable developing script but the theme developer is more familiar with the theme code so he will be more useful in this case.

    in reply to: Mobile Search Not Working And Search Icon Placement #3610
    Ivory Search
    Keymaster
    • Topics: 0
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    I can see the search icon displayed on the header as shown in the attached screenshot is working fine but the search icon displayed on the menu is not working so it seems the theme-specific menu issue.

    After activating the theme, please make sure that you have configured the plugin settings to display search in the menu as described on the below page.

    Display Search Form In Menu

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    in reply to: Mobile Search Not Working And Search Icon Placement #3606
    Ivory Search
    Keymaster
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    • Replies: 1,824

    1. In the menu section, the search feature is working perfectly while using desktop, however in the mobile menu dropdown the search feature is not working when I click on the search icon on mobile. (screenshot attached).

    This can be theme issue used on your site so to confirm it just temporary use the Twenty Seventeen theme on your site. If everything works fine then it’s your site theme issue.

    2. I would like to position the search icon to the furthest right of the menu but I do not see any option to change this. Can you provide me with some code to move the search icon to the right? (screenshot attached).

    It seems you managed to achieve this as shown in the attached screenshot.

    Please advise.

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    in reply to: Scrollbar Styling #3597
    Ivory Search
    Keymaster
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    • Replies: 1,824

    I hope you are well today and thank you for your question.

    You have to modify plugin code to display default scroll bar but you can change scroll bar color using Search Form Customizer editing the search form.

    Best regards,
    Ivory Search Support

    in reply to: Search not working on mobile #3596
    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,824

    @samej Let’s resolve your issue on your below topic.

    Mobile Search Not Working And Search Icon Placement

    in reply to: Mobile Search Not Working And Search Icon Placement #3595
    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,824

    I hope you are well today and thank you for your questions.

    Could you please share your site URL where it is displaying so that I can help you?

    Best regards,
    Ivory Search Support

    in reply to: Move the search icon #3579
    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,824

    I hope you are well today and thank you for your question.

    Could you please share your site URL where it’s displaying so that I can help you to achieve it?

    Best regards,
    Ivory Search Support

    in reply to: Annoying tooltip #3559
    Ivory Search
    Keymaster
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    • Replies: 1,824

    I meant does it display for you on the search form displayed on the below page?

    https://lagymnastiqueduvoyageur.com/notfound

    in reply to: Annoying tooltip #3547
    Ivory Search
    Keymaster
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    Does it display after deactivating the Ivory Search plugin?

    in reply to: Search in top menu #3539
    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,824

    Could you please temporarily deactivate the search box and instead display a text link menu item in place of it so that I can troubleshoot it?

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