Hi Howard,

I hope you are well today and thank you for your questions.

The search form and its placeholder text are displayed by the theme that you are using on your site so you can change it by editing theme searchform.php file in the child theme as described in the following page.

How to create a custom search form in WordPress

Alternatively, you can change the text by translating your theme or using any of the below plugins.

Say what?

Real-Time Find and Replace

We are going to implement these options in the future version of the plugin so that you can change it easily.

Best regards,
Ivory Search Support

I logged into your shared site and confirmed the issue but it is working fine on my test site as shown in the attached screenshot.

This can be theme issue used on your site so to confirm it just temporary use the Twenty Seventeen theme on your site. If everything works fine then it’s your site theme issue.

Also, this can be due to plugin conflict on your site so please try temporary deactivating all plugins except Ivory Search plugin and see whether everything works fine and then enable the plugins one by one to see which plugin is conflicting if any.

I hope you are well today and thank you for your question.

Are you configuring the default search form or created a new one?

Also please do not select any post type in the dropdown as shown in the attached screenshot.

Could you please share me the page URL from your site where it is not working so that I can troubleshoot it?

Best regards,
Ivory Search Support

Hi Mike,

I hope you are well today and thank you for your question.

The search results page is displayed by the search.php file of the theme that you are using on your site so the plugin doesn’t control how the pages and its links will be displayed on the search results page and its functionality but your site theme controls it.

You can change this developing custom code in the search.php file of your child theme by contacting the theme author or consider hiring a developer to develop it for you. You can hire a developer from any freelance site or WordPress agency.

You can also consider us to develop it for you using the form https://ivorysearch.com/custom-work/

Best regards,
Ivory Search Support

Hi Steve,

I hope you are well today and thank you for your question.

It seems the theme specific issue that you are using on your shared site.

To resolve the issue you can always display the search text box on mobile by adding the below CSS code in the Custom CSS option of Ivory Search plugin settings on the path Ivory Search -> Settings -> Settings

@media screen and (max-width: 768px){
.is-menu.dropdown form {
    display: block !important;
    position: static;
}
.is-menu.dropdown > a,
.is-menu.dropdown form input[type=submit] {
    display: none;
}
}

Best regards,
Ivory Search Support