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  • in reply to: Search Button #6964
    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,826

    I have tested it on my test site and it’s working fine for me.

    It seems your website specific issue.

    This can be due to plugin conflict on your site so please try temporarily deactivating all plugins except the Ivory Search plugin and see whether everything works fine and then enable the plugins one by one to see which plugin is conflicting if any.

    in reply to: IS is adding # to URLs #6956
    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,826

    Sorry to hear about the problem you are having.

    Could you please share the page URL from your site where it is happening so that I can troubleshoot it?

    Can you check the JavaScript console for errors when you face this issue?

    In Chrome go to “Tools -> Developer Tools” and in Firefox you can go to “Tools -> Web Developer -> Console”

    Find information about how to open a JavaScript browser console :

    http://webmasters.stackexchange.com/questions/8525/how-to-open-the-javascript-console-in-different-browsers
    http://codex.wordpress.org/Using_Your_Browser_to_Diagnose_JavaScript_Errors

    Let me know what JavaScript errors if any you are getting when you face this issue.

    Best regards,
    Ivory Search Support

    in reply to: Search Button #6955
    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,826

    You can remove it from the menu by unchecking the boxes as described below.

    Display Search Form In Menu

    in reply to: Search Button #6948
    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,826

    I don’t see it on your website’s primary menu as shown in the attached screenshot.

    Please advise.

    Also, you can refer to the below plugin documentation to know how to use the plugin.

    Documentation

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    in reply to: Search Button #6942
    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,826

    I hope you are well today and thank you for your question.

    Do you want to only hide the button of the search form?

    Could you please share your site URL where it’s displaying so that I can help you to achieve it?

    Best regards,
    Ivory Search Support

    in reply to: MySQL 8 depricated SQL CALC FOUND ROWS #6907
    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,826

    Awesome great to see you got that managed.

    Please advise if you have more questions.

    Have a fantastic day!

    in reply to: Show results from two searches together on one page? #6883
    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,826

    I hope you are well today and thank you for your question.

    The search results page is displayed by the search.php file of the theme that you are using on your site so the plugin doesn’t control how the posts and products are displayed on the search results page but your site theme controls it.

    You can change this developing custom code in the search.php file of your child theme by contacting the theme author or consider hiring a developer to develop it for you. You can hire a developer from any freelance site or WordPress agency.

    You can also consider hiring us to develop it for you using the form https://ivorysearch.com/custom-work/

    Best regards,
    Ivory Search Support

    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,826

    I hope you are well today and thank you for your question.

    The search results page is displayed by the search.php file of the theme that you are using on your site so the plugin doesn’t control how the pages and their text will be displayed on the search results page but your site theme controls it.

    You can change this developing custom code in the search.php file of your child theme by contacting the theme author or consider hiring a developer to develop it for you. You can hire a developer from any freelance site or WordPress agency.

    You can also consider hiring us to develop it for you using the form https://ivorysearch.com/custom-work/

    Best regards,
    Ivory Search Support

    in reply to: How to order posts with the same date (but different time) #6853
    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,826

    I hope you are well today and thank you for your question.

    You can order posts as described on the below page.

    Order Search Results Posts

    Best regards,
    Ivory Search Support

    in reply to: MySQL 8 depricated SQL CALC FOUND ROWS #6850
    Ivory Search
    Keymaster
    • Topics: 0
    • Replies: 1,826

    Happy New Year!!

    I hope you are well today.

    Have you asked this question mistakenly as here we only provide support to our Ivory Search plugin?

    Best regards,
    Ivory Search Support

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